Why Retail Needs Retail Choreography
Ensure lasting brand relevance and profitability with perfect experience, operations and data.
Do You Ever Ask Yourself:
“How Can I Keep My Brand Relevant to Modern Consumers?”
To ensure lasting relevance, retailers must build more compelling omni-channel offerings that enhance
their brand presence and customer relationships.
To Build More Compelling Omnichannel
Offerings Retailers Need to Optimize Their:
-
Experience
Customers are more
demanding, fickle and vocal
than ever beforeThis makes it harder to drive customers to your business and retain their loyalty.
-
Operations
Store operations are more intensive and margins are tighter
This means it’s essential to make the most out of your people and your space.
-
Data
Brick-and-mortar data is disparate and hard to collect
This prohibits intelligent decision-making on stock, resourcing, merchandising and marketing.
Retail Choreography
– a Business Critical Strategy
Just like dance choreographer constructs powerful and captivating routines through carefully planning and controlling the movement of their dancers across novel and exciting stage environments, reacting and adapting to environmental and cultural changes as they have to.
The Retail Choreography framework enables retailers to construct powerful and captivating omni-channel retail offerings with the ability to adapt and grow at the pace they need. Through better planning and controlling or “Choreographing” their customer experience, store associate operations and data capture across all retail touchpoints.
The Benefits of Retail Choreography
Hover over the tiles to read quotes from our customers
Increased profitability
Increased sales
- More foot traffic
- Greater customer retention
- Increased customer conversion rates
- Higher average spend
- Increased cross-sell and upsell.
Reduce operational costs
- Increased store associate productivity
- Time saved at head office
- Improved resource allocation
- Increased staff retention rates
- Better use of physical space in stores
Lasting brand relevance
Increased loyalty
- Better customer satisfaction
- Greater adoption of multiple channels
- Increased repeat sales across channels
- Higher customer lifetime value.
Smarter data-driven commercial decisions
- More targeted, cost-effective marketing
- Better planned resources
- Improved stock planning/management
- Improved customer experience and resulting sales, loyalty and advocacy
- Competitive advantage.
Increased advocacy
- Higher NPS scores
- More positive feedback across social channels
- Improved word of mouth.
Improve brand relevance
- Higher brand awareness
- Increased brand value and brand equity
- Higher share price
- Ongoing irrational brand preference from consumers.
Introducing Qudini
Your store’s indispensable Retail Choreography tool.
The epicenter of knowledge for your retail organization.
-
Create superior
customer experiencesAppointment Scheduling
Walk-in/Queue Management
Event Management -
Drive advanced
store operationsTask Management
Shop Floor Management -
Capture game-
changing data insightsAnalytics dashboards
Real-time interfaces
AI-driven insights