I couldn’t be more excited to share that Qudini has now been acquired by Verint – The Customer Engagement Company (NASDAQ: VRNT).
Verint is a global, public company (NASDAQ: VRNT) headquartered in the U.S. A leading provider of customer engagement solutions, Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
Impressed by our rich products and exciting innovation plans to build a single tool to choreograph holistic omnichannel customer journeys, Verint has acquired Qudini to extend their platform offered to contact centers, retail stores and bank branches.
Together with Verint, Qudini’s Retail Choreography suite will enable more brands to offer better customer experiences that drive sales, loyalty and productivity through appointment scheduling, managing walk-ins, event booking and managing their store associates’ time, tasks and communications in a single platform.
Our work with leading retailers and banks has consistently shown that modern customers want brands to use digital tools to manage their experience and that doing so drives them to spend more, visit more and to tell their friends (and many social media connections) about their experience.
As a result retailers and banks are increasingly looking to consolidate software tools to do more with fewer platforms, together with Verint we’ll be able to create this future by offering a single platform where businesses can choreograph all their customers and associates in one place.
Verint and Qudini are a great fit strategically, culturally and from a technology stack perspective—with shared values of passion and innovation.
Checkout our new solution suite video
We’re excited to showcase our new solution suite video showing the Retail Choreography suite that we’ll be working to expand within Verint.
This is the start of an incredible new chapter for Qudini and our retail and banking clients and we can’t wait to show the industry what’s in-store (and online!)
Take a look at our Retail Choreography solutions on the Verint website here: https://www.verint.com/retail-choreography/
You can also read Verint’s press release for more on the exciting news.