Ensure social distancing and a premium experience

With market-leading Appointment Booking Software to enable customers to schedule store visit time-slots or appointments for in-person services.

How time-slot scheduling and appointment booking works:

  • Step 1: Book time

    Set your store capacity according to social distancing rules and enable customers to book their store visit time or in-person service by a host with a tablet at your door or from your contact center or website.

  • Step 2: Receive updates

    Confirm and remind customers of their appointment details by SMS, email and personal calendar links.

  • Step 3: Manage

    Store associates can manage customers from any desktop, tablet or smartphone device. We have native apps for IOS and Android.

  • Gain insights

    Access continuous insights on footfall patterns, customer interests, resource needs and much more.

  • Rich features

    Pick-and-mix from our rich feature including: self-service kiosks, TV displays, printed tickets and much more.

  • Integrated solutions

    Integrates with the Qudini Queuing System and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

Benefits:

  • Ensure social distancing
  • Build customer confidence to visit
  • Increase sales
  • Improve productivity
  • Enhance loyalty & brand reputation
  • Drive a competitive advantage

Powerful Proven Results

  • 90% of customers said the reduced crowding increased their chances of purchasing (international designer outlet center).

  • Increased productivity due to improved communications (international designer outlet center).

  • 27% reduction in staff serve times leads to greater efficiency (telco retailer).

  • Insights that enable improved resource allocation, sales and marketing initiatives (all our clients).

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