We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

Ensure social distancing with efficient in-person appointments

With the Qudini Appointment Scheduling software.

Request a demo

Powering leading global brands

Schedule visits to support social distancing

With no current end-point to the required social distancing measures of the Coronavirus pandemic, companies can better ensure social distancing by enabling their customers to pre-book store visits and in-person services.

Use Qudini to enable your customers to pre-schedule appointments 24/7 from any channel.

Watch our feature video or continue reading to learn more.

How it works

  • Enable customers to schedule appointments online or over the phone.
  • Send SMS and email reminders and Google/Outlook calendar links.
  • Enable your customers to easily cancel if they need to.
  • Allow your staff to access a calendar interface and itinerary to prepare for customer appointments.

In addition:

  • Eliminate physical queues by using the Qudini Virtual Queuing System to manage and update walk-ins wanting the next available time-slot.
  • Transfer customers across multiple service streams within a single location.
  • Track the number of customers in store at any one point in time.
  • Check customers into store and use data to support government contact tracing initiatives in a secure and GDPR compliant way.
  • Use Qudini Task Management software to send tasks, updates, motivational tips and training resources to stores from across the organization.
  • Access data insights on foot traffic, waiting times and store performance.

Get started instantly with our out-of-the-box software:

  • Enterprise grade.
  • Cloud-based and centralized.
  • ISO27001 and GDPR compliant.
  • Flexible and customizable.
  • One platform, multiple solutions, rich functionality.
  • Stand alone, yet easy to integrate.
  • Simple to deploy and use.
  • Fully hardware compatible with: desktop, IOS and Android app for store associates and web-based consumer interfaces that integrate with your website and mobile apps.
  • Supported by an agile, consultative and impact-oriented team.

Case Study Video: Samsung and NatWest Appointment Scheduling

“Working with Qudini has been great. The support has been fantastic from the team. They’ve been very accommodating, very efficient and a pleasure to work with..”

Samsung, global electronics retailer

Driving Powerful Results

  • 10% conversion increase (travel retailer).

  • 13% no show reduction, ensuring more sales and loyalty (telco retailer).

  • 27% reduction in staff serve time leads to greater efficiency (telco retailer).

  • Insights that enable improved resource allocation, sales and marketing initiatives (all our clients).

Company

Legal

Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468

All Rights Reserved 2023

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Thank you!

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here