Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Ensure social distancing and a premium experience

With market-leading Appointment Booking Software to enable customers to schedule store visit time-slots or appointments for in-person services.

How time-slot scheduling and appointment booking works:

  • Step 1: Book time

    Set your store capacity according to social distancing rules and enable customers to book their store visit time or in-person service by a host with a tablet at your door or from your contact center or website.

  • Step 2: Receive updates

    Confirm and remind customers of their appointment details by SMS, email and personal calendar links.

  • Step 3: Manage

    Store associates can manage customers from any desktop, tablet or smartphone device. We have native apps for IOS and Android.

  • Gain insights

    Access continuous insights on footfall patterns, customer interests, resource needs and much more.

  • Rich features

    Pick-and-mix from our rich feature including: self-service kiosks, TV displays, printed tickets and much more.

  • Integrated solutions

    Integrates with the Qudini Queuing System and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

Benefits:

  • Ensure social distancing
  • Build customer confidence to visit
  • Increase sales
  • Improve productivity
  • Best virtual appointment booking software loyalty icon
    Enhance loyalty & brand reputation
  • Drive a competitive advantage

Powerful Proven Results

  • 90% of customers said the reduced crowding increased their chances of purchasing (international designer outlet center).

  • Increased productivity due to improved communications (international designer outlet center).

  • 27% reduction in staff serve times leads to greater efficiency (telco retailer).

  • Insights that enable improved resource allocation, sales and marketing initiatives (all our clients).

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New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).