Ensure social distancing and a premium experience

With market-leading Appointment Booking Software to enable customers to schedule store visit time-slots or appointments for in-person services.

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Control store capacity with visit time scheduling and appointment booking

With no clear end-point to the essential social distancing measures of the Coronavirus pandemic, businesses need to find effective ways to limit the number of customers in a location at once, while offering a safe yet positive experience that minimizes customer waiting times.

Use Qudini to set your store capacity and to enable customers to easily schedule time-slots to visit your store to browse or to have an in-person appointment.

How time-slot scheduling and appointment booking works:

Step 1: Book time

Set your store capacity according to social distancing rules and enable customers to book their store visit time or in-person service by a host with a tablet at your door or from your contact center or website.
Step 2: Receive updates

Confirm and remind customers of their appointment details by SMS, email and personal calendar links.
Step 3: Manage

Store associates can manage customers from any desktop, tablet or smartphone device. We have native apps for IOS and Android.

Gain insights

Access continuous insights on footfall patterns, customer interests, resource needs and much more.
Rich features

Pick-and-mix from our rich feature including: self-service kiosks, TV displays, printed tickets and much more.
Integrated solutions

Integrates with the Qudini Queuing System and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

How it works video:

Intelligent algorithms and innovative features, combined with a great user experience – allowing you to create the perfect customer experience and shop floor operation.

Watch the feature video to learn more.

Get started instantly with our out-of-the-box software:

Enterprise grade.
Cloud-based and centralized.
ISO27001 and GDPR compliant.
Flexible and customizable.
One platform, multiple solutions, rich functionality.
Stand alone, yet easy to integrate.
Simple to deploy and use.
Fully hardware compatible with: desktop, IOS and Android app for store associates and web-based consumer interfaces that integrate with your website and mobile apps.
Supported by an agile, consultative and impact-oriented team.

Benefits:

Ensure social distancing
Build customer confidence to visit
Increase sales

Improve productivity
Enhance loyalty & brand reputation
Drive a competitive advantage

Case study video:

“Working with Qudini has been great. The support has been fantastic from the team. They’ve been very accommodating, very efficient and a pleasure to work with..”

Samsung, global electronics retailer

Watch our appointment booking case study video.

Powerful Proven Results

90% of customers said the reduced crowding increased their chances of purchasing (international designer outlet center).
Increased productivity due to improved communications (international designer outlet center).
27% reduction in staff serve times leads to greater efficiency (telco retailer).
Insights that enable improved resource allocation, sales and marketing initiatives (all our clients).

Thank you!

A member of our team will be in touch.

New best practice guide

Latest consumer survey report

Recent consumer survey report

Upcoming Webinar

Ensure social distancing and a premium experience

Control store capacity with visit time scheduling and appointment booking

How time-slot scheduling and appointment booking works:

Step 1: Book time

Step 2: Receive updates

Step 3: Manage

Gain insights

Rich features

Integrated solutions

How it works video:

Get started instantly with our out-of-the-box software:

Benefits:

Case study video:

Powerful Proven Results

Company

Legal

Thank you!

New best practice guide

Latest consumer survey report

Recent consumer survey report

Upcoming Webinar