Use cases
Your Omni-channel retail future initiative.
Our retail choreography solutions.
Drive footfall and manage customers:
Appointment Scheduling
and Walk-in Management
Greet customers and manage expectations
- Customer greeting (meeter-greeter / receptionists)
- Customer self check-in (phones/ SMS/kiosks)
Enable customer fulfilment
- Click and collect
- Pre-orders
- Sales follow-up reminders
- Subscribe for updates
Power in-store services
- Premium in-store services
- General service and checkout
- Request assistance from anywhere in store
- After sales services (repairs/personalisation…)
Facilitate in-store experiences
- Access to a venue, facility or experience
- Hire of resources/equipment/transport
- Dwell spaces (cafes, lounges, workspace)
Connect customers to
omni-channel services
- Contact center and video conference service
- Field consultants
- Home services
Drive footfall and brand advocacy with
Event Management
Deliver brand events
- In-store tutorials, classes and workshops
- VIP events and parties
- Brand community activities
- Online webinar classes
Power partner and employee events
- B2B customer and vendor events
- Employee events
Drive productivity and collaboration with
Task Management
Manage your store’s entire workload
- One-off tasks
- Checklists of regular tasks
- Share information, news and resources
- Send motivational messages and tips
Collaborate on essential company projects
- Store oversight
- Visual merchandising
- Promotions and marketing
- Stock management
- Compliance
- Communicate during emergency situations
Drive productivity and collaboration with
Shop Floor Management
- Manage team breaks and activities