Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

How Queuing and Appointment Software Change Customer Behavior

by Imogen Wethered

Virtual queuing software and appointment booking software takes the stress out of queueing for both customers and store associates, and for a business, this drives strong return on investment through better customer relationships, greater sales and improved operational efficiency.

During Covid-19, such software provides additional benefits through enabling customers to wait remotely, ensuring social distancing and reducing the chances of spreading the virus, while reducing anxiety and uncertainty to ensure more positive customer interactions with staff and one another. This is particularly important in today’s world where anxiety and uncertainty is rife.

Here’s the psychology and resulting statistics that explain how virtual queuing and appointment booking software helps customers and businesses:

People waiting for the next tube in the london underground

 

So virtual queuing and appointment booking software ensures both customers and businesses win. To read our full report, get in touch by emailing info@qudini.com

 

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).