Check out our client success stories below:
Heated tobacco retailer, IQOS, has created a customer journey that is both safe and engaging using Qudini’s appointment booking system and queue management system.
Samsung is using Qudini’s Retail Choreography solutions across its portfolio of European stores, including appointment scheduling software, queue management software and event management software.
Telco retailer O2 has deployed Qudini to stores to ensure customer safety and a great experience during the Coronavirus outbreak by enabling customers to queue virtually and to stay updated by text while they wait their turn for service.
Iconic department store retailer, John Lewis, and its Waitrose partners are eliminating the need for queues outside its stores by trialling Qudini’s queue management software and time-slot scheduling software.
Electronics retailer, Currys PC World, which is owned by Dixons Carphone, has deployed Qudini’s powerful click and collect software across a large number of its stores to create a contactless collection service during Covid-19.
Supermarket retailer, Asda, was the first major supermarket in the UK to trial a virtual queuing system during the lockdown, and it used Qudini’s queuing platform to power the process at its Middleton store near Leeds.
Big 4 retail bank, NatWest, has been enabling its customers to connect with video bankers since 2018 – and this decision has clearly paid off.
During Covid-19, well-known mountain sports retailer, Ellis Brigham, rolled out Qudini’s appointment scheduling system in its stores to support social distancing measures and create a safe customer experience.
Luxury department store retailer Brown Thomas, and its sister company Selfridges, are using Qudini’s Retail Choreography solutions to create a customer journey that it both safe and engaging.
Customers entering Tesco stores or using Tesco drive-through collection areas to collect online orders are now able to check-in from a kiosk and receive their orders faster.
Qudini enables Specsavers stores to seamlessly identify why customers are entering their store, thus ensuring they have the right journey and speak to the best advisors for their needs.
Find out how Airtel, one of India’s most popular telco retailers, improved its in-store digital experience and captured more data on its customers and operations.
Major supermarket chain, Waitrose, implemented Qudini to improve its in-store Christmas turkey collection customer experience and store operation during the festive season.
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