Success Stories

Samsung is a South Korean multinational conglomerate which manufactures a wide array of technology products and opened its first European stores in 2014 to provide consumers with mobile device services.

UK broadcasting, media and telecommunications provider, Sky, has enabled its in-store customers to easily access one-to-one service with the Qudini Appointment Booking Software.

Banking and financial services company Standard Chartered, which employees 86,000 people and has a presence in 60 countries, uses the Qudini queue management software and appointment booking software to power its Tech Bar IT Support offering.

UK pet supplies retailer, Pets At Home, uses Qudini’s click and collect check-in software to allow customers to check in remotely from outside the store or in the car park.

Well-known Michigan-based supercenter chain, Meijer, is using the Qudini Appointment Scheduling System to enable its customers to easily book appointments to receive Covid-19 vaccinations through its Meijer Pharmacy business.

Nike uses Qudini Appointment Scheduling Software to power its express shopping service and Qudini Virtual Wait Line Management Software to safely manage walk in customers.

Internationally recognized luxury goods manufacturer and retailer, Montblanc, uses Qudini’s Virtual Queuing System and Appointment Booking Software to power its in-store services experience.

Pandora uses Qudini’s Appointment Scheduling Software to enable it’s customers to book appointments for in-store and virtual styling advice.

Burberry uses Qudini’s Appointment Scheduling Software to enable customers to book appointments for in-store and virtual styling advice.

Officeworks, one of Australia’s largest office supplies retail brands, partnered with Qudini to implement our Retail Choreography solutions across its portfolio of stationery and printing stores.

Asda is one of the “big four” supermarket chains in the UK, with over 600 stores and over 145,000 employees. The Walmart-owned supermarket chain has created virtual queues outside its stores during the lockdown period and beyond to stop customers from having to physically queue before entering.

Early childhood provider, Christopher Robin Day Nurseries, which operates five nurseries in the UK, has rolled out a contactless drop off and pickup service during Covid-19 using Qudini’s queue management software.

Ellis Brigham is a mountain sports retailer well-known throughout the UK for its skiing, snowboarding, mountaineering, hiking and climbing equipment.

Brown Thomas and Arnotts is a group of seven luxury department stores located in Dublin, Cork, Galway and Limerick. Brown Thomas is part of the Selfridges Group, which provides leading luxury shopping experiences for millions of customers around the world.

Prominent electronics retailer, Currys PC World, which is owned by Dixons Carphone, has rolled out a contactless curbside collection service at over 300 of its stores throughout the UK during Covid-19.

Brown Thomas and Arnotts is a group of seven luxury department stores located in Dublin, Cork, Galway and Limerick that is using Qudini’s Queue Management Software and Appointment Scheduling Software to create powerful and engaging in-store experiences.

Movistar is a major Spanish mobile phone operator owned by Telefónica, which operates in Spain and many Latin American countries. It is the largest carrier in Spain.

Movistar is a major Spanish mobile phone operator owned by Telefónica, which operates in Spain and many Latin American countries.

Specsavers Optical Group is a British multinational optical retail chain, which operates more than 700 stores through a network of franchisee partners.

US-based Optical Retailer with over 1,000 stores partnered with Qudini to utilize our Retail Choreography solutions in its stores, resulting in reduced walk-outs, increased customer loyalty and more productive teams. 

One of the UK’s largest health and beauty retailers, Superdrug, which has over 800 stores and 14,000 employees, implemented Qudini’s Retail Choreography software to support the launch of its “Beauty Studio” services (including a nail bar, brow bar and hair salon) within its stores.

Creating the store of the future with Samsung, O2 and Specsavers, the positive impact of digital technology on the high street.

In 2018, Royal Bank of Scotland (RBS) adopted Qudini’s Appointment Booking System within key locations across the branch network to enable their retail banking customers to get in touch with the bank in ways and times that suited them.

In 2018, NatWest adopted Qudini’s appointment scheduling software within key locations across the branch network to enable their retail banking customers to get in touch with the bank in ways and times that suited them.

Lloyd’s of London is an insurance and reinsurance market with 45,000 employees that work for 100 insurers, 300 broking firms and for Lloyd’s itself.

Tui, the largest leisure, travel agency and tourism company in the world, operates 600 stores across the UK and provide holidays across the globe. The brand partnered with Qudini Retail Choreography to deploy our industry-leading solutions.

McArthurGlen Group, Europe’s leader in designer outlet shopping with 24 locations in nine countries, employed Qudini’s Retail Choreography solutions in its stores to increase sales and create a powerful customer experience.

Heated tobacco retailer, IQOS, which has 200 stores across 39 different countries, is using Qudini’s software to increase its in-store customer experience and sales.

L’Occitane is one of the largest beauty retailers, with over 750 stores in 90 countries and a presence in hundreds of concession stores. It contacted Qudini to make use of our powerful Retail Choreography solutions. 

Operating across 16 different countries throughout Africa and Asia, Airtel is a leading global telecommunications company. Airtel India operates 3,000 telecommunications stores and has a further 2,000 stores operated by their franchise partners.

A leading telco retailer, with over 2,000 stores and 42,000 employees, utilized Qudini’s Retail Choreography solutions to increase sales and productivity across its portfolio of stores.  

A leading electronics retailer that operates a network of over 2,000 stores selling electronic devices and white goods partnered with Qudini to utilize our industry leading Retail Choreography solutions.

A leading telco retailer, with over 2,000 stores and 42,000 employees, utilized Qudini’s Retail Choreography solutions to increase sales and productivity across its portfolio of stores.

The University of Nottingham is a Russell Group University in the heart of England with over 30,000 students, the 7th largest university in the UK.

London Metropolitan University, commonly known as London Met, is a public research university in London, England. The University of North London and London Guildhall University merged in 2002 to create the university.

Our client is an international brand that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories online and through large retail outlets.

Tesco is a multinational grocery and general merchandise retailer based in the UK. It is the UK grocery market leader and the third-largest retailer in the world. In 2007, research found that £1 in every £7 in the UK was spent at Tesco.

Major UK supermarket chain Sainsbury’s operates over 1,200 stores ranging from convenience formats to supermarkets and mixed-use developments.

Our client is a well-known travel brand that operates globally and has been selling holidays for over 175 years. It serves 19 million customers each year and has more than 800 stores in the UK and Republic of Ireland alone.

Enabling Stylist Live to: See more beauty bar customers, with 1,200 people served during a three day event. Improve beauty bar efficiency, now that customers can wait remotely. Improve brand image, thanks to the high-tech digital waiting experience.

Enabling Lenovo to:See more customers, due to greater customer retention and trade stand efficiency. Improve stand efficiency, now that customers can wait remotely. Improve brand image, thanks to the high-tech digital waiting experience.

Enabling Fujitsu to: Increase trade show stand footfall. Capture more walk-up visitor leads. Improve resource allocation, by putting the right team members in the right places at the right times.

Enabling Fever Tree to: Server more customers, by having a very high attendance rate for bookings. Require fewer staff members to manage their event.

Enabling Brook to: Improve patient experience, with 100% of patients following through from booking to appointment. Offer greater service accessibility, particularly for vulnerable and in-need patients. Improve clinic efficiency, thanks to better-managed patients and team activities.

Bodean’s is a chain of Smokehouse restaurants based in London.

Enabling Pizza East to increase their guest retention by 75%.

Enabling Bubbledogs to increase customer acquisition by 20%

John Lewis & Partners is a chain of high-end department stores operating throughout the United Kingdom that is using Qudini’s Queue Management System. Concessions are also located in the Republic of Ireland and Australia.

Greenwich Market is London’s only historic market set within a World Heritage site. Surrounded by independent and boutique shops, well established designer-makers, and a range of gastro pubs, restaurants, cafes and wine bars.

Situated in Los Angeles, California, the Los Angeles County Museum of Art (LACMA) holds a distinguished collection of Asian, Islamic, medieval, Latin American, European, and modern art.

Enabling Topgolf to: Increase monthly sales of golf driving experiences by £35k. Increase bar and restaurant sales as a knock-on effect of more footfall. Improve customer loyalty, with complaints reduced by 100%.

Enabling the Diner Restaurants to seat 3,600 additional customers every month with the Qudini Waitlist App and Reservation System

Enabling Flat Iron to reduce walkouts by 70% and seat more customers with the Qudini Waitlist App.

Enabling Virgin Care to: Improve patient satisfaction by 94%. Regularly close the clinic on time, thanks to reduced appointment times. Improve resource planning, due to greater data insights.

Enabling the NHS sexual health clinic, Burrell Street, to improve its patient experience, reduce appointment times and save money thanks to greater productivity of staff.

O2 is the commercial brand of Telefonica UK Limited and is a leading digital communications company with the highest customer satisfaction of any mobile provider in the UK, according to Ofcom.

Waitrose is a chain of upscale British supermarkets, forming the food retail division of Britain’s largest employee-owned retailer, the John Lewis Partnership.

Sweatshop is the UK’s favourite, as well as the largest, specialist independent sportswear retailer with stores nationwide.

Argos the UK’s leading home and general merchandise retailer and a subsidiary of Sainsbury’s. It was established in November 1972.  

House of Fraser is a UK-based multi-channel department store. It is the third largest department store chain in the UK with 51 stores located in towns, city centres and regional shopping centre locations.