Qudini
Task Management

Manage your workforce, improve team productivity and
communication with seamless task management.

OVERVIEW

Qudini’s Task Management Software enables you to reduce dwell time and improve your team’s productivity by seamlessly managing your staff and planning and managing tasks for your team to undertake. Our technology enables your shop floor managers to create tasks (with notes and images) and to assign them to colleagues. Colleagues will receive alerts of tasks assigned and can update them as they progress – helping you to communicate across your floor and activities. The Qudini task management solution can be used independently or in tandem with our other customer management solutions to truly manage your entire shop floor of customers and staff activities.

BENEFITS OF QUDINI
TASK MANAGEMENT

  • Improve staff productivity:

    Assign tasks to your colleagues and reduce dwell time

  • Make the most out of your team:

    Manage staff break times and performance in real-time

  • Serve more customers and sell more:

    With a more focussed shop floor

  • Increase customer loyalty:

    by delivering more premium customer service

  • Reduce operational costs:

    by understanding time and motion and optimising your resourcing

Stay
Productive

Set-up your task categories and types and enable your head office team, regional managers or venue level users to add tasks into a queue or assign them to colleagues on the fly.

  • Create tasks under a category and add a description and images
  • Build and manage a queue of tasks for your venue to undertake
  • Head office and regional managers can create tasks for their assigned stores (from promotions updates, to merchandising displays and more)

Plan
activities and prioritise workload

Plan your tasks in advance within Qudini’s intuitive calendar interface.

  • Plan tasks into your calendar as unassigned or assigned to your team
  • Create recurring tasks for regular work requirements
  • Plan in tasks around your stores upcoming appointments, events and staff breaks
  • Plan tasks in at store, regional or head office level

Manage
your team and shop floor

Use Qudini to manage all your customers and staff shop floor activities by accessing Qudini from any desktop, tablet or mobile device and using our capabilities to:

  • Manage tasks alongside waiting customers and upcoming appointments or filter to see the task queue independently
  • View your staff members current activities and assign tasks
  • Staff can see their upcoming tasks, serve tasks and receive alerts when tasks are assigned
  • Communicate across the floor around tasks
  • Approve tasks or provide feedback
  • And much more...

Analyse
and improve operations

Understand your business' time and motion activities and continually improve resourcing and productivity, by accessing granular business intelligence insights into your task operations at head office, regional manager or store manager level. Reports are accessed through: real-time dashboards, flexible email reports and 3rd party business intelligence platform integration.

  • Task volumes and completion
  • Task timing
  • Task topics
  • Staff performance
  • And much more...

IMPACT CLIENTS HAVE SEEN

“t's been fantastic working with Qudini. We found them incredibly agile, they've been very receptive to our needs, and we're really really comfortable that what we've got now is absolutely perfect for our stores.”
Store Leader | O2, Nottingham

WHY GLOBAL BRANDS
CHOOSE THE QUDINI PLATFORM

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