Manage your workforce, improve team productivity and
communication with seamless task management.
Qudini’s Task Management Software enables you to reduce dwell time and improve your team’s productivity by seamlessly managing your staff and planning and managing tasks for your team to undertake. Our technology enables your shop floor managers to create tasks (with notes and images) and to assign them to colleagues. Colleagues will receive alerts of tasks assigned and can update them as they progress – helping you to communicate across your floor and activities. The Qudini task management solution can be used independently or in tandem with our other customer management solutions to truly manage your entire shop floor of customers and staff activities.
Assign tasks to your colleagues and reduce dwell time
Manage staff break times and performance in real-time
With a more focussed shop floor
by delivering more premium customer service
by understanding time and motion and optimising your resourcing
Set-up your task categories and types and enable your head office team, regional managers or venue level users to add tasks into a queue or assign them to colleagues on the fly.
Plan your tasks in advance within Qudini’s intuitive calendar interface.
Use Qudini to manage all your customers and staff shop floor activities by accessing Qudini from any desktop, tablet or mobile device and using our capabilities to:
Understand your business' time and motion activities and continually improve resourcing and productivity, by accessing granular business intelligence insights into your task operations at head office, regional manager or store manager level. Reports are accessed through: real-time dashboards, flexible email reports and 3rd party business intelligence platform integration.
Learn how Qudini powering the Specsavers store of the future:
“Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.”
“The footfall analytics and the task management analytics that we get from Qudini has really helped us to understand how the stores are actually planning time and utilizing the people in-store. It also gives us some really clear insights into when customers are coming in and what they want.”
“For us it’s all about retention. And Qudini allows us to give that value add to ensure that we are giving the best possible experience for customers at the start and end of their journey.”
“Without Qudini, I would feel a lot less in control than I do right now. But I know exactly what is going on in my store and it helps me lead my team a lot better and it gives me the time to be able to do that.”
“If Qudini was taken away from the store, I am not exactly sure how we would cope. I wouldn't even want to imagine life without Qudini."
“Learning to use Qudini is really, really simple. The steps are really easy. The user interface is really simple. It took me about half a day to learn how to utilize all the services.”
“If you are looking to improve your customer experience and increase sales then this is the best company to get in touch with. Qudini provides clients with the best possible solutions to uplift their current business set-up to new heights. Highly recommended!”
“We’ve been working with Qudini for a number of years now. We went through a robust selection process looking at the global industry leaders and we found that the flexibility and the speed at which Qudini worked really allowed us to roll forward with what we have now.”
• Arrange a demo
• Discuss your retail future initiatives
• Understand your ROI opportunity
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