Task Management Software

Increase workforce productivity and operational excellence by seamlessly sending tasks, resources, and communications to your stores.

woman holding an ipad inside a store

Encourage collaboration

Enable head office teams, regional managers, and venue managers to create and share tasks. These could be in the form of task action items, repeating activities, useful resources, company announcements, compliance updates, message content, and much more.Ā 

Task Management enables your store teams to seamlessly manage their tasks on the go through our cloud-based and highly intuitive interface that is accessible on any desktop, tablet and smartphone device.Ā 

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Drive productivity and quality

Increase productivity and optimize quality with valuable Task Management capabilities including: Ā 

  • Checklists with breakdown of steps required to complete a taskĀ 
  • Set recurring tasksĀ 
  • Schedule task start time or deadlineĀ 
  • Include task attachments such as images, PDFs, and video files Ā 
  • Share helpful information by adding rich text information and URLsĀ 
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Task management software screen mobile device

Reduce store associate idle time

Improve allocation of resources by better managing workload across all your store associates with capabilities to:Ā 

  • Assign tasks to employees ahead of time or in the momentĀ 
  • Enable head office to create and monitor task completion on a specialized interface
  • Allow venue managers to manage tasks, shift times, breaks, appointments, and walk-ins in one placeĀ 
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Monitor progress and stay up to date

Achieve real-time visibility of task progress with notifications and alerts at both head office and store venue level. Head office teams can monitor the progress of tasks theyā€™ve assigned to stores and communicate over any issues.

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Access state-of-the-art insights and task metrics

Take advantage of key task manager metrics and insights to drive ongoing operational excellence. Task Management analytics dashboards and email reports can help your head office and store teams alike to understand:

  • Task activity and productivity
  • Time and motion activities over tasks, breaks and dwell time
  • How resource allocation compares against task requirements
  • How long each task took to complete
  • Which tasks fell overdue and why
  • How public data like the weather, traffic and local events impact performance
  • How your third-party data set trends correlate
  • And more
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Use cases for Task Management

  • One-off tasks
  • Checklists of regular tasks
  • Share information, news, and resources
  • Training and development resources
  • Head office to store messages
  • Store oversight
  • Visual merchandizing
  • Promotions and marketing
  • Stock management
  • Compliance
  • Communicate during emergency situations
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Other Retail Choreography Capabilities

  • Appointment Booking

    Increase foot traffic and conversion by making it easy for customers to book appointments from any channel.
  • Queue Management

    Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
  • Event Management

    Unlock game-changing analytics and AI-driven insights on your customer experience and store operations.
  • Retail Analytics

    Unlock game-changing analytics and AI-driven insights on your customer experience and store operations.
  • Retail Ecosystem Integrations

    Take your omnichannel experience, operations, and data to the next level by connecting Qudini by Verint into your ecosystem of tools.
  • Retail Choreography Overview

    Drive sales, loyalty, and productivity with appointment booking, queue management, event management, and task management solutions.