Fulfill your customer’s stock requirements, by easily communicating with anyone waiting for specific
stock items to arrive in store
Qudini’s stock management software enables retailers at times of low stock to ensure ultimate customer fulfillment. Our capabilities enable you to add customers requiring unavailable stock to a digital waitlist where you can update them as soon as stock arrives. Customers are able to track their waitlist position and even reply by text or email to reserve stock. Furthermore, they can even pre-book an appointment and receive a premium service when they return to store to collect their order.
by ensuring your customers needs are ultimately fulfilled
through hyper personalisation and accommodation of your customers needs
by offering better customer experiences
by allowing customers to self-check-in and through use of data to understand footfall patterns
Qudini’s stock management capabilities enables your customers to request the stock they require through:
Qudini ensures customers are kept constantly informed as your digital queue for stock progresses, increasing their chances of waiting for your store to ultimately fulfill their order. Features used to update customers waiting for stock include:
Qudini offers a variety of features that help you to manage waiting customers and create a more efficient and connected shop floor, including:
Continually improve resourcing strategies, efficiency and even marketing initiatives,, by accessing granular business intelligence insights into your queuing operations. Reports are accessed through: real-time dashboards, flexible email reports and 3rd party business intelligence platform integration. Some of the queue management reporting data you will have access to:
reduction in O2 UK
reduction in annual costs across 500 stores
in customer browsing whilst waiting for service
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