Shop Floor Management

Right people, right place, right time

By managing store associate shifts, activities and breaks to ensure your team are in the right place at the right time..

Drive profitability and lasting brand relevance through:

  • Superior customer
    experiences

  • Advanced store
    operations

  • Game-changing
    data insights

Powering the world’s leading brands

Key features

  • Manage
  • Empower
  • Alerts
  • Analyze
  • AI Predictions

Allocate your team to the right places at the right times

Improve productivity, collaboration and team morale by enabling your store managers to centrally view and manage store associates, such as:

  • Shift times.
  • Current activities.
  • Locations.
  • Breaks times.
  • Walk-in customers.
  • Scheduled appointments.
  • Task activities.

Improve individual advisor time management

Enable your individual team members to access Qudini on any device to:

  • View their shift times and itinerary for the day.
  • Request breaks and view when they are due to return.
  • View their colleagues’ locations and availability.
  • Manage their appointments and call forward walk-in customers.
  • Receive and complete tasks assigned to them.

Improve store performance with real-time insights and alerts

Access real-time insights on the activities and performance of store associates, ensuring continued drive to improve performance.

Analyze time and motion

Analyze your Qudini insights through our rich analytics dashboards, email reports and integration options to understand: 

  • Store associate time and motion activities on breaks, customers and tasks.
  • Store associate performance.
  • What public data will indicate an impact on store performance, such as the weather, traffic and local events.
  • Third-party data set correlations.
  • And much more…

Advance into the future with AI-driven predictions

Predict future behaviors and benefit from AI-driven actionable insights provided by our advanced machine learning algorithms which combine Qudini data, third-party software data and public data sets (such as the weather).

Shop floor management use cases

  • Store shop floor

  • Warehouse floor

  • Contact center floor management

Proven Results

Click on the tile to read quotes from our customers

  • Improved efficiency

    13% reduction in dwell time for store associates at an eyewear retailer.

    If Qudini was taken away from the store, I am not entirely sure how we would cope. I wouldn’t even want to imagine life without Qudini.

    Store Manager, Specsavers

    Improved productivity

    13% reduction in beauty retailer dwell time.

  • Better managed breaks

    100% reduction in break over-time used.

    Improved staff retention

    with improved team morale and communication alongside reduced stress.

     

     

    “It’s just a lot less stress. I think when you’ve got something that works so well it makes your job a lot easier.”

    Store Associate, Specsavers

  • Improved sales

    A telco retailer experienced improved sales as a direct result of an improved store experience and customer service levels.

    It’s just a lot less stress. I think when you’ve got something that works so well it makes your job a lot easier.

    Store Associate, Specsavers

    Improved resource allocation

    Our retail clients have improved efficiency with a more organized and efficient shop floor.

    Without Qudini, I would feel a lot less in control than I do right now. But I know exactly what is going on in my store and it helps me lead my team a lot better and it gives me the time to be able to do that.

    Store Manager, O2 UK

  • Reduced consulting spend

    Cost savings from using Qudini’s real-time insights, as less budget is required for consulting on time & motion, exit surveys and mystery shopping.

    I love the reporting dashboard. I use it during my daily team sessions to drive sales and plan lunches and breaks.

    Store Manager, Travel Agency

    Centralization of tools

    The store associates at a vaping retailer no longer need walkie talkies to communicate.

    I love the reporting dashboard. I use it during my daily team sessions to drive sales and plan lunches and breaks.

    Store Manager, Travel Agency

  • Smarter commercial decisions

    $2m telco retail client cost savings due to Qudini brick-and-mortar data insights.

    “If Qudini was taken away from the store, I am not entirely sure how we would cope. I wouldn’t even want to imagine life without Qudini.”

    Store Manager, eyewear retailer

    Generated more ROI

    900%+ average return on investment through achieving the above results all through a tool that takes just half a day to learn to use.

    It’s so intuitive. We just picked it up and started using it. So easy to use, very simple and incredibly valuable to us.

    Store Manager, TUI

Case Study Video

Why store managers find Qudini essential to their day-to-day work.

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