Ensure no customer is left unserved by enabling your customers to call a
colleague for help and advice from anywhere in store.
Qudini Request Assistance System ensures that no customer is left unattended. Simply deploy Qudini’s software on connected technology across your shop floor to enable your customers to call a colleague for help, advice and information from anywhere in store.
Ensure maximum staff productivity, as well as speedy and effective customer service. Qudini enables your colleagues to attend to other tasks, whilst carrying portable devices to receive alerts about any customer requests for help and assistance.
Use Qudini Request Assistance to support your resource across:
Allow customers to request staff assistance using self-service devices while your staff focus on completing other tasks.
Improve your understanding of how customers are engaging with your store and discover what they do/don’t like.
Ensure no customer goes unserved by increasing opportunities for them to request help and access in-store experts
Eliminate store walkouts by responding to customer requests, deliver faster service and increase the likelihood of a purchase.
Improve customers service and increase the likelihood of them returning to your store.
Capture every customer requiring service by enabling them to use technology devices to request the help of your store employees, using:
Increase your customer’s chances of waiting for service by managing their expectations with personalised communications, including:
Improve team productivity by enabling your staff member to receive help request alerts from anywhere in-store:
Continually improve team productivity, sales, resourcing strategies, footfall and even marketing initiatives, by accessing Qudini analytics via real-time dashboards and email reports. Understand your:
in full-time desk staffing needs, now that staff can attend to other tasks
requests per store per annum
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