Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

The Leading Clienteling  Software for Retailers and Banks

Boost conversion and build lasting relationships by recognizing every customer visiting your store and building a 360-customer view that enables you to continually tailor service to them.

 

Cartoon of a store assistant pulling up a customer's profile on a clienteling system

Powering the World’s Leading Retailers and Banks

Powerful Proven ROI Results

  • dollar sign with arrows swirling around it

    Increased sales

    • 10% increase in overall store conversion – travel agency
    • 24% revenue increase for a pharmacy retailer’s beauty service

    “When a customer books an appointment online it allows me to put them with the right person as I know what they are coming in to discuss. This increases the chance of making the sale. Conversion has increased since we added Qudini appointments. Loyalty has improved, too.”

    Store Manager, travel agency

    Increased advocacy

    • NPS scores have significantly improved as customers can seamlessly pre-book premium services in-store and receive highly personalized service – electronics retailer
  • Grey love heart

    Increased loyalty

    • 60% of customers with follow-up bookings will return to store – travel agency

     

    Increased unplanned purchasing

    • 24% of our customers make an unplanned purchase – furniture retailer
  • Best appointment booking software icon follow-ups

    Increased traffic

    • 70% reduction in attendee ‘no show’ rates.
    • 38% online sign up conversion rate.
    grey piggy bank

    Generated more ROI

    900%+ average return on investment all with a tool that takes just half a day to learn to use.

  • Smarter commercial decisions

    $2m cost savings for a telco retailer due to Qudini’s brick-and-mortar data insights.

    Grey cog wheels

    Improved resource allocation

    An electronics retailer is able to better forecast resources and product stock needs.

  • Best virtual appointment booking software loyalty icon

    Improved brand awareness

    A beauty retailer became noticeably more appealing to Millennial and Gen Z demographics.

    Increased compliance

    An electronics retailer has increased its GDPR data protection compliance compared to when they used spreadsheets and paper diaries to manage event attendees.

  • Improved staff retention

    • 92% of store teams say that Qudini adds value to their store – travel agency

    Competitive advantage

    Capture customers from the competition through seamless online event bookings.

What Our Clients Say

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).