Drive footfall to your services and convert more customers, by enabling your customers to pre-book appointments across your online and offline channels.
Qudini’s multi-channel Appointment Booking Software enables you to turn more online impressions into in-store visits, and to ultimately convert more customers into sales, by providing a premium customer service.
Enable your customers to use a variety of online and offline channels to pre-book their appointments and to receive personalised email or SMS booking reminders in advance. At the same time, ensure your business seamlessly manages staff availability and resources in order to deliver a premium customer service, that ultimately converts to sales.
Qudini’s appointment scheduling software can be used to book time with advisors, the use of a service or space, activities and more.
Enable customers to pre-book appointments through any channel, either in-store, online or via your contact centre.
Provide your staff with information in-advance to improve their customer service and ultimately convert customers to a sale
Enhance appointment preparation and drive booked appointment footfall to off-peak times
Offer your customers a premium customer experience that increases their likelihood of a second visit
Allow customers to book services themselves using Qudini’s online booking system, whilst you control and analyse your footfall using the Qudini analytics capabilities
Increase footfall to your business by allowing customers to schedule their visit in a way that suits them, including:
Maximise appointment attendance and eliminate no shows by communicating information and personal reminders to your customers through:
Improve your floor operations and planning and management of activities around your appointment bookings through a variety of features, including:
Continually improve service, resourcing strategies, footfall and even marketing initiatives, by accessing Qudini analytics via real-time dashboards and email reports. Understand your:
store conversion increase
visiting the online booking interface will make a booking
in appointments made for NatWest Video Banking Services
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