Qudini for the
Public Sector

Increase service accessibility and improve your citizen experience to improve your efficiency and reduce costs

Improve citizen experience and reduce costs

Public sector organisations and government service providers encounter high demand and high pressure on a daily basis. This often leads to customer crowding and long waiting times, increasing pressure on staff and resources.

Qudini’s suite of Customer Management Software solutions, with online booking and queue management system capabilities, help to transform both local government and central government organisations by enabling them to reduce complaints, maximise use of space and improve their staff efficiency and operations. This ultimately enables cost reductions to better redeploy budgets.

Some of our public sector clients

In a fast-paced transport environment, where speed and efficiency is of critical importance, ensuring a stress free customer experience has a huge impact.

Qudini’s customer experience solutions enable transport providers to better manage customer flow and to ultimately improve their efficiency and reduce operational costs.

Solutions for the public sector

Qudini’s innovative, yet simple to deploy, cloud- based solutions can be used independently or together, to help your service business  to:

Find our solutions on the government’s GCloud Digital Market Place:

Use Qudini to

  • Increase sales & customer spend

    Drive footfall, serve more customers and Improve service to each customer

  • Improve customer satisfaction and loyalty

    Build relationships that make customers more likely to revisit

  • Reduce operational costs

    Improve efficiency using technology to support your resource

  • Use data to drive business growth

    Use business intelligence insights to improve performance, resourcing, service offerings and even marketing initiatives.

  • Increase promotional channels

    Smartphone, email, SMS, digital signage will increase brand reach to your visiting customers

Just some of the industries we support:

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