Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

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Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

UK Government Insights Pack: Survey from 2,000 UK consumers show how government organisations can keep citizens safe during lockdown

Insights from 2,000+ British consumers suggest how government organisations can safely stay open during the Covid-19 lockdown.

Government organisations in the UK are under immense provide services to an influx of people as a result of Covid-19, not to mention ensure the safety of both their visitors and their employees. Needless to say, social distancing is paramount. 

But in our digital era, where we have a wealth of new technology available to us, it makes little sense to ask customers to wait outside doctors clinics, pharmacies or health clinics in a similar fashion as the food rationing queues of World War II. The UK government is grappling with how best to ease the lockdown in a secure way that protects the public, but if more stores and other organisations reopen, this could lead to excessive queues and foot traffic, and put the general public at risk.

Our recent survey of 2,004 UK consumers found three key insights that indicate how government organisations can stay open for businesses and what it should look like in the Coronavirus era.

 

Who we are:

Within the new Covid-19 world, our virtual queuing system and appointment booking software is helping healthcare organisations to stay open for business through improving their in-store customer management, curbside click and collect and by helping them to service their customers online.

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New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).