How the Coronavirus will be a catalyst for virtualising brand relationships in America

Insights from 2,000+ US consumers show how consumers want virtual service from retailers during the Covid-19 lockdown.

To help retailers to navigate the Coronavirus period, we surveyed 2,000+ US consumers to better understand their lockdown shopping behaviors and needs, and discovered that many consumers want virtual service from all types of brands and organizations during lockdown.

Download our report for fresh insights and graphs explaining what types of stores consumers want virtual services from the most and through what channels, and discover how retailers can build personalized experiences through appointment scheduling software and a virtual queuing system that allows customers to seamlessly connect with online advisors.

Who we are:

Within the new Covid-19 world, our virtual queuing system and appointment booking software is helping retailers to stay open for business through improving their in-store customer management, curbside BOPIS and by helping them to service their customers online.

Learn more.