How the Coronavirus will be a catalyst for virtualising brand relationships in the UK

Insights from 2,000+ UK consumers show how consumers want virtual service from retailers during the Covid-19 lockdown.

To help retailers to navigate the Coronavirus period, we surveyed 2,000+ UK consumers to better understand their lockdown shopping behaviours and needs, and discovered that many consumers want virtual service from all types of brands and organisations during lockdown.

Download our report for fresh insights and graphs explaining what types of stores consumers want virtual services from the most and through what channels, and discover how retailers can build personalised experiences through appointment scheduling software and a virtual queuing system that allows customers to seamlessly connect with online advisors.


Who we are:

Within the new Covid-19 world, our virtual queuing system and appointment booking software is helping retailers to stay open for business through improving their in-store customer management, curbside click and collect and by helping them to service their customers online.

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