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Queue Management System Market Worth $650M by 2025

by Raj Sangha

The global queue management system market size is expected to expand at 6.1% CAGR, to reach USD 650 Million by 2025, a new Benzinga report finds.

A recently published Benzinga market size report on queue management systems has revealed that the queue management market is set to experience an increase of 6.1% CAGR and create opportunities that will increase the market revenue generation to USD 650 Million by 2025.

This increase in demand is a result of a rapidly growing consumer population and a strong demand for personalized service offerings.

Qudini was mentioned as a significant player who has established its position in the global queue management system market.

An additional driver propelling the market forward is the demand for personalized data offerings that integrate with CRM strategies.

A separate report by Market Watch, in which Qudini is also mentioned, pointed out that the queue management system “plays a key role in enhancing business growth along with improving the business output.”

Increased employee efficacy and a stronger end-user experience were also listed as factors accelerated the market forward, alongside a more positive customer experience.

While service costs are thought to challenge to the expansion of the industry, the report pointed out that new technological breakthroughs will contribute to the overall market expansion between 2019 and 2027.

How does a queue management system work?

Instead of requiring customers to physically queue, virtual queuing software enables customers to queue remotely to enter a store or receive service, allowing them to wait in their car, browse a store, or even get a coffee. Customers can join a virtual queue either through a host with a tablet, a self-service kiosk or from their own mobile phone (using an app, a QR code or an SMS code). They are then provided with a queue position number and intelligently calculated, personalized wait time. Customers remain updated of their wait time and queue position by SMS message, a personalized smartphone countdown and TV displays in-store.

Find out more about Qudini’s Queue Management Software.

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).