Qudini updates queue management software with new remote ‘Join Queue’ QR Code code and NFC option

Imogen Wethered
by Imogen Wethered

Queuing system, Qudini, launches a new remote “Join Queue” feature that allows customers to enter a queue using a QR Code and NFC.

This December, Qudini launches an exciting new feature that will enable our clients to create an online interface to allow their customers to select a service and enter their details to join a digital queue. The feature was developed out of an internal company Hackathon.

Innovating upon the feature further, as we always do, capabilities now enable organisations to easily access auto-generated QR codes, which they can download to display across their entire online and offline advertising campaign content.

Find out more about Qudini’s Queue Management System

Online "Join the Queue Interface" enables customers to check-in for a digital ticket to join the queue

Online “Join the Queue Interface” enables customers to check-in for a digital ticket to join the queue

This capability will enable brands to truly convert their advertising impressions into store footfall, and ultimately into sales conversions, by enabling their customers to simply scan a QR code to access the online webpage to join the queue in store.

Furthermore, NFC tags and QR codes can also be used within store, enabling customers walking past the store or entering the store to scan or tap to check the current wait times and join the queue. If the wait is too long, an option even enables the customer to pre-book an appointment for another day.

QR codes and NFC tags can be placed on physical promotional content to enable customers to scan or tap to join the queue

QR codes and NFC tags can be placed within the store and on on it's exterior to enable customers to check the wait times and join the queue

How a queuing app works

Queuing apps allow retailers to eliminate the need for physical queues inside or outside of stores by reducing the number of consumers waiting in your stores and providing a much more pleasant customer experience.

Here’s a quick snapshot of how virtual queuing systems work in stores:

Find out more about Qudini’s Queuing App here.

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