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Meijer Pharmacy Uses Qudini Booking System to Register 240,000 COVID-19 Vaccines

by Baxter Tailford

Through Meijer Pharmacy, Qudini’s market-leading Appointment Scheduling System has so far been used to register a quarter of a million people for COVID-19 vaccines in the Midwest – with much more to come in the following weeks.

The pharmacy arm of well-known Michigan-based supercenter chain, Meijer, is using the Qudini Appointment Scheduling System to register 240,000 COVID-19 vaccines to residents of Michigan and others throughout the Midwest as a part of the Ford Field program.

Vaccination pods line the Adams Street concourse at Ford Field in Detroit, on Thursday, March 18, 2021. The mass vaccination clinic is scheduled to open March 22 for people ages 50-64 and 16-49 with disabilities or preexisting conditions. (Mike Mulholland | MLive.com)

Inside the Ford Field Vaccination Clinic.

According to Michigan news site, MLive, the Ford Field program will open for Michigan residents on Wednesday, March 24, and will vaccinate up to 6,000 residents a day across two clinics located at the Detroit Lions stadium, as well as 1,000 shots a day through mobile sites.

Meijer’s president and CEO, Rick Keyes, told the news publication that they were selected to help with registration due to prior success with signup options:

“Our Meijer pharmacy and store teams have administered 225,000 COVID-19 vaccines to Michiganders and a total of 350,000 vaccines to people and communities we serve throughout the Midwest,” he said. “We’ve been able to do that by leveraging an online registration effort that to date has allowed us to register more than 1.8 million people for vaccines.”

The first doses will go to those 50 and older and those with pre-existing medical conditions, and from April 5, all Michigan residents 16 and older will be able to receive the vaccine.

The Ford Field program is a collaborative effort between the federal government, the state, the Protect Michigan Commission, Meijer and the Henry Ford Health System. Michigan residents are able to receive the vaccine without cost or health insurance – and, according to MLive, “many alluded to vaccine disparities along racial lines and how initiatives like these fill equity gaps.”

How Meijer’s COVID-19 vaccine jab customer journey works

Michigan residents are able to register for the vaccine through Meijer’s online portal. Here’s how the customer journey works:

For more information,  check our our Meijer case study. Alternatively, check out one of our other public sector and healthcare case studies:

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).