Qudini accredited as a Gartner Cool Vendor for SaaS software
We’ve got something to shout from the virtual rooftops! American research and advisory company, Gartner has named Qudini a Cool Vendor in retail for focusing “on maintaining and growing revenue from customers through a better understanding of how they want to shop across channels and brands” and helping “retailers manage the basics of retailing, enabling a superior shopping experience for the customer”. With Gartner being the world’s leading research and advisory firm serving clients across 90 countries, we’re pretty chuffed with the honour.
In a study conducted by Gartner, it was found that a queuing system is becoming an increasingly important element in ensuring customer fulfillment with multichannel retail models like click and collect check-in services. Qudini, according to Gartner, has therefore enabled “the customer and the retailer to better leverage new customer fulfillment processes such as ordering online, picking up in-store, as well as creating upsell opportunities” with our queue and booking management solutions.
Use a Click and Collect system in your store? Get in touch for a chat about what Qudini can do to empower your staff, deliver great customer service and ultimate generate more revenue and increase efficiency.