Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Drive Sales, Loyalty and Productivity During Peak Season

With a single platform to choreograph the perfect retail experience.

Four penguins showing the different elements of retail choreography

Powering Leading Global Brands

Expertly handle peak season foot traffic with our centralized platform for:

 

  • Appointment Booking

    Acquire customers and increase conversion for your in-store and virtual holiday services, by enabling customers to seamlessly book appointments from any channel.

    Services could include personal shopping, gift advice, seasonal activities, Santa’s Grotto and beyond.

  • Penguin using Live Shop technology to face time a penguin store associate

    Virtual Interactions by Appointment and Live Shop

    Drive omnichannel conversion and make the most of your store team, by enabling customers to pre-book or instantly start a video conversation with a store associate or contact center colleague.

  • retail choreography

    Walk-in Queue Management

    Retain walk-ins and increase customer spend and loyalty with informed waiting experiences provided by your store host or their own phone. It’s like how Apple stores manage their walk-ins, but even better!

    Services could include: general sales advice,  gift advice, seasonal amenities, Santa’s Grotto and beyond.

  • Cartoon penguin store associate using Clienteling Software to recognize and greet a customer

    Clienteling

    Boost conversion and build lasting relationships by recognizing every customer visiting your store and building a 360-customer view that enables you to continually tailor service to them.

    Over the holidays you’ll have even more customers visiting your stores, don’t miss the opportunity to build lasting relationships with them.

  • Event booking software

    Event Booking

    Drive brand loyalty by enabling customers to easily discover and register for your in-store and virtual holiday events, workshops and classes.

  • Click and collect

    Buy Online Pickup In-store (BOPIS)

    Drive loyalty with efficient Click and Collect order pickup from your desk, doorside or curbside, by enabling customers to check-in and stay updated from their phones.

    It’s going to get busy! Using Qudini will enable your store team to know when customers arrive and to prepare multiple orders at once (without them ever having to dwell behind the desk).

  • Cartoon penguins using Task Management Software to put up christmas posters in a retail store

    Task Management

    Enhance retail excellence and get more done in less time throughout the holiday season by easily sharing tasks, tips, resources and message content across stores.

  • Cartoon penguin manager using Shop Floor Software to put other penguins on break in a retail store

    Store Team Break and Availability Management

    Enhance productivity by managing colleague breaks and availability and by enabling store managers to observe and analyze service quality.

  • Cartoon penguin sending messages from HQ to store teams

    Employee Communications

    Improve staff productivity with the ability to message and communicate with associates across the shop floor via the Qudini tablet, smartphone and desktop interfaces.

Proven Benefits

  • three people grey icon in queue
    Acquire Customers
  • grey dollar coin
    Increase Sales
  • Grey love heart
    Drive Loyalty and Advocacy
  • grey piggy bank
    Allocate Resources Better
  • dollar sign with arrows swirling around it
    Improve Productivity
  • Grey cog wheels
    Improve Use of Space
  • bar chart growing
    Make Smarter Decisions
  • network grey icon
    Centralize Software Tools
  • grey rocket
    Enhance Your Competitive Advantage

Peak Season is Coming!

Find out how to perfect your customer experience and maximize sales while there’s still time before peak season.

 

X

Thank you!

A member of our team will be in touch.

Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).