Your all-in-one customer host app to greet in-store customers, track store occupancy, manage virtual queues, accept pre-booked appointments and to manage your team’s time, breaks and tasks.
The Coronavirus pandemic means that customers are visiting stores with caution and retailers need to more carefully manage customers to ensure their safety and a good brand experience.
Use the Qudini Customer Host App to offer your customers a more safe, engaging and premium shopping experience by greeting them as they enter your store to; provide wait time information, manage virtual queues, track store occupancy alongside managing your store team’s availability, breaks and tasks. In addition, enable customers to schedule pre-booked appointments online or through your host and greet them professionally as they return.
Allow your host to professionally greet customers entering your store by viewing current availability and occupancy and taking their name into the Qudini Host App to manage their experience and provide wait time information.
If there is a wait for service, enable customers to queue virtually by providing their name and contact details.
Customers can then stay updated by SMS, a live smartphone weblink and TV screens while they wait their turn.
You can even enable customers to pre-book appointments to return at a later time or date via your store host or website.
Provide your host with full visibility and management of your shop floor activities including: real-time store occupancy and store team member availability, locations and tasks.
This will allow stores to improve customer management and operational efficiency.
Access continuous insights on footfall patterns, customer interests, resource needs and much more.
Pick-and-mix from the our rich feature set.
Integrates with the Qudini Virtual Queuing System, Appointment Booking Software, and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.
A member of our team will be in touch.
Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.
Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…
Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).