We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

In-Store Customer Host App for Retailers and Banks

Your all-in-one customer host app to greet customers, track store occupancy, manage virtual queues, accept pre-booked appointments and to manage your team’s time, breaks and tasks.

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Powering the World’s Best Brands

Key Features:

  • Step 1: Greet customers

    Allow your host to professionally greet customers entering your store by viewing current availability and occupancy and taking their name into the Qudini Host App to manage their experience and provide wait time information.

  • Step 2: Virtual queues

    If there is a wait for service, enable customers to queue virtually by providing their name and contact details.

    Customers can then stay updated by SMS, a live smartphone weblink and TV screens while they wait their turn.

    You can even enable customers to pre-book appointments to return at a later time or date via your store host or website.

  • Step 3: Manage store

    Provide your host with full visibility and management of your shop floor activities including: real-time store occupancy and store team member availability, locations and tasks.

    Allowing them to improve customer management and operational efficiency.

In Addition:

  • Gain insights

    Access continuous insights on footfall patterns, customer interests, resource needs and much more.

  • Rich features

    Pick-and-mix from the our rich feature set.

  • Integrated solutions

    Integrates with the Qudini Virtual Queuing System, Appointment Booking Software, and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

Samsung Case Study Video

Understand how Samsung stores use the Qudini Customer Host App to manage customers and the benefits they’re seeing.

Get Started Instantly With Our Out-of-the-box Software:

  • Enterprise grade.
  • Cloud-based and centralized.
  • ISO27001 and GDPR compliant.
  • Flexible and customizable.
  • One platform, multiple solutions, rich functionality.
  • Stand alone, yet easy to integrate.
  • Simple to deploy and use.
  • Fully hardware compatible with: desktop, IOS and Android app for store associates and web-based consumer interfaces that integrate with your website and mobile apps.
  • Supported by an agile, consultative and impact-oriented team.

Benefits

  • Improve sales
  • Best virtual appointment booking software loyalty icon
    Build loyalty and advocacy
  • Ensure social distancing
  • Drive a competitive advantage
  • Greater omni-channel growth
  • Understand the future

Company

Legal

Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468

All Rights Reserved 2023

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here