Ensure social distancing and a premium experience
With market-leading Appointment Booking Software to enable customers to schedule store visit time-slots or appointments for in-person services.
Control store capacity with visit time scheduling and appointment booking
With no clear end-point to the essential social distancing measures of the Coronavirus pandemic, businesses need to find effective ways to limit the number of customers in a location at once, while offering a safe yet positive experience that minimizes customer waiting times.
Use Qudini to set your store capacity and to enable customers to easily schedule time-slots to visit your store to browse or to have an in-person appointment.
How time-slot scheduling and appointment booking works:
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Step 1: Book time
Set your store capacity according to social distancing rules and enable customers to book their store visit time or in-person service by a host with a tablet at your door or from your contact center or website.
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Step 2: Receive updates
Confirm and remind customers of their appointment details by SMS, email and personal calendar links.
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Step 3: Manage
Store associates can manage customers from any desktop, tablet or smartphone device. We have native apps for IOS and Android.
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Gain insights
Access continuous insights on footfall patterns, customer interests, resource needs and much more.
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Rich features
Pick-and-mix from our rich feature including: calendar links, surveys, self-service kiosks and TV displays and much more.
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Integrated solutions
Integrates with the Qudini Queuing System and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.
How it works video:
Intelligent algorithms and innovative features, combined with a great user experience – allowing you to create the perfect customer experience and shop floor operation.
Watch the feature video to learn more.
Get started instantly with our out-of-the-box software:
- Enterprise grade.
- Cloud-based and centralized.
- ISO27001 and GDPR compliant.
- Flexible and customizable.
- One platform, multiple solutions, rich functionality.
- Stand alone, yet easy to integrate.
- Simple to deploy and use.
- Fully hardware compatible with: desktop, IOS and Android app for store associates and web-based consumer interfaces that integrate with your website and mobile apps.
- Supported by an agile, consultative and impact-oriented team.
Benefits
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Ensure social distancing
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Build customer confidence to visit
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Increase sales
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Improve productivity
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Improve loyalty & advocacy
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Drive a competitive advantage
Case study video:
“Working with Qudini has been great. The support has been fantastic from the team. They’ve been very accommodating, very efficient and a pleasure to work with..”
Samsung, global electronics retailer
Watch our appointment booking case study video.
