With a Virtual Queuing System and Appointment Booking Software.
To help the world to fight the Coronavirus while keeping life and the economy in motion throughout the pandemic.
This is achieved through virtual queuing and appointment booking software that enables organizations to ensure social distancing and offer safe and engaging customer and employee experiences.
Eliminate physical queues and ensure customer safety by enabling them to join a virtual queue by a host or from their phone and to receive SMS and onscreen updates as their turn draws near.
Manage your stores’s capacity and enable customers via your website, store host or contact center to schedule a time slot to visit or to receive in-person service. Remind customers of their booking by SMS and email and enable seamless cancellation.
Offer safe, fast and engaging online order pickup experiences from your store entrance or curbside, by enabling customers to check-in and stay updated while their order is prepared.
Easily coordinate essential activities across hundreds of stores by managing tasks and sending urgent messages, useful resources and motivational tips.
Enable customers to view your availability and to book virtual one-to-one services and to take part in your online events.
Across all our solutions, access real-time dashboards and receive regular email reports to analyze your operations and your customer experience.
“Working with Qudini has been great. The support has been fantastic from the team. They’ve been very accommodating, very efficient and a pleasure to work with.”
Samsung, global electronics retailer
Qudini’s projects to support retailers with safe stores have been shared by our clients with national news publications:
A member of our team will be in touch.