We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

Ensure Social Distancing and a Great Customer Experience

With Appointment Scheduling, Queue Management and Task Management software.

Request a demo
Request a Demo
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The Cost of Being Unprepared for Covid-19 Spikes

There is a significant risk of financial loss for retailers should Covid-19 cases spike and the government decide to put social distancing measures in place again. New social distancing measures would create lengthy queues in your stores, leading to a poor customer experience and putting stores at risk of closing and significant economic impact should the Coronavirus resurge.

On top of that, if customers generally feel unsafe in your stores, you’ll lose a huge percentage of your foot traffic and gain a negative brand perception. You’ll see more walk outs, costing your staff’s valuable time as they waste time trying to find citizens who have already left.

To make matters worse, without the right data, you won’t have the insights needed to improve customer service in government departments.

Combined, these problems will drive your operational costs up while slashing your revenue during Coronavirus resurgences.

  • Cartoon woman with jigsaw and no wifi

Our Software Helps You to Prevent These Problems With…

  • Virtual Queuing

    Eliminate physical queues and ensure customer safety by enabling them to join a virtual queue by a host or from their phone and to receive SMS and onscreen updates as their turn draws near.

    Learn more
  • Appointment Booking interface

    Appointment Booking

    Manage your physical location’s capacity and enable customers to select a time slot to visit or to receive in-person service.

    Enable customers to schedule appointments for virtual service by phone or video.

    Learn more

  • Contactless Collections

    Offer safe, fast and engaging online order pickup experiences from your store entrance or curbside, by enabling customers to check-in and stay updated while their order is prepared.

    Learn more
  • task management icon

    Task Management

    Easily coordinate essential activities across hundreds of service locations by managing tasks and sending urgent messages, useful resources and motivational tips.

    Learn more

  • Virtual Event Booking

    Advise and support many customers at once by enabling them to discover and register for your upcoming online events and tutorials.

    Learn more
  • instant video icon

    Remote Interactions

    Stop the spread of Covid-19 during spikes while still converting customers by offering video services to instantly connect with a sales representative remotely.

    Learn more
Request a Demo

Integrating With the World’s Leading Software Systems

Connect our suite of software tools with your existing ecosystem to make it even more powerful.

Qudini also integrates with:

  • Your website
  • Security systems like SAML and SSO
  • Video Conferencing tools
  • CRMs
  • And many, many more…
  • Integrations logos

Proven Benefits

  • Improve Experience
  • Reduce Costs
  • love heart red icon
    Drive Loyalty and Advocacy
  • Improve Social Distancing
  • Boost Productivity
  • Allocate Resources Better
  • Centralize Software Tools
  • Make Smarter Decisions
  • Enhance Your Competitive Advantage

Insights and Case Studies

Why Our Clients Choose Qudini

“Working with Qudini has been excellent. It’s actually been fun. Qudini has been flexible, very adaptable, and a great partner.”

Innovation Leader, NatWest, international retail bank, +800 branches

“The Qudini system is really straight forward and, if I’m honest, it’s probably one of the easiest systems that I train our clinicians on how to use.”

Reception Manager, NHS Clinic

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Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468

All Rights Reserved 2023

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here