With Appointment Scheduling, Queue Management and Task Management software.
Coronavirus means customers’ must limit their time in public and their needs from organizations and the public sector are changing. With no clear end-point to the pandemic, organizations need to find new ways to support their customers at this important time.
Offer a great customer service while enabling their crucial social distancing, through our market-leading solutions for:
Eliminate physical queues by enabling customers to join a virtual queue by a host or from their phone and to receive SMS and onscreen updates as their turn draws near.
Offer safe, fast and engaging online order pickup experiences from your store entrance or curbside, by enabling customers to check-in and stay updated while their order is prepared.
Manage your physical location’s capacity and enable customers to select a time slot to visit or to receive in-person service.
Enable customers to schedule appointments for virtual service by phone or video.
Easily coordinate essential activities across hundreds of service locations by managing tasks and sending urgent messages, useful resources and motivational tips.
Advise and support many customers at once by enabling them to discover and register for your upcoming online events and tutorials.
Across all our solutions, access real-time dashboards and receive regular email reports to analyze your store operations, your customer needs and their experience during the Covid-19 period.
“Working with Qudini has been excellent. It’s actually been fun. Qudini has been flexible, very adaptable, and a great partner.”
Innovation Leader, NatWest, international retail bank, +800 branches
“The Qudini system is really straight forward and, if I’m honest, it’s probably one of the easiest systems that I train our clinicians on how to use.”
Reception Manager, NHS Clinic
All our solutions meet HM Government G-Cloud framework agreements.
A member of our team will be in touch.
Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…
Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…
Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).