Offer Safe Click and Collect Pickup
from your doorside or curbside
With market-leading software that enables customers arriving at store to check-in and receive SMS and smartphone updates while their order is brought to them.
Powering the world’s best brands
How click and collect check-in software works:
-
Step 1: Check-in
Enable customers arriving at store to collect online orders to check-in from their phone (via a weblink in their order confirmation email or by scanning a QR code). Enable customers to select whether they prefer pickup on foot or by car and to provide their vehicle details.
-
Step 2: Receive updates
Provide customers with their pickup queue position by SMS and a live smartphone countdown. Use TV displays in-store to show customers their place. Qudini automatically updates customers when their order has been located.
-
Step 3: Manage
Store associates can view waiting customers from any desktop, tablet or smartphone device to locate their orders and then the customers.
-
Gain insights
Access continuous insights on footfall patterns, customer interests, resource needs and much more.
-
Rich features
Pick-and-mix from our rich feature set including: appointment booking software for scheduled collection times, self-service kiosks, TV displays, printed tickets and much more.
-
Integrated solutions
Integrates with the Qudini Appointment Booking Software and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.
Video: Dixons Carphone pickup experience
Watch the video showing how Dixons Carphone use the Qudini click and collect check-in system to power its drive-thru click and collect stores with contactless collection.
Feature video:
Intelligent algorithms and innovative features, combined with a great user experience – allowing you to create the perfect customer experience and shop floor operation.
Watch the feature video to learn more.
Get started instantly with our out-of-the-box software:
- Enterprise grade.
- Cloud-based and centralized.
- ISO27001 and GDPR compliant.
- Flexible and customizable.
- One platform, multiple solutions, rich functionality.
- Stand alone, yet easy to integrate.
- Simple to deploy and use.
- Fully hardware compatible with: desktop, IOS and Android app for store associates and web-based consumer interfaces that integrate with your website and mobile apps.
- Supported by an agile, consultative and impact-oriented team.
