Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Offer Faster Online Order Pickup

Drive loyalty with efficient order pickup from your desk, doorside or curbside by enabling customers to check-in when they arrive by phone, host or kiosk.

Automatically notify your store team when customers arrive so they can speed up order collection without waiting behind a desk.

Click And Collect Curbside Pickup Check In Software

Powering the World’s Leading Retailers

How It Works:

  • Step 1: Check-in

    Enable customers arriving at store to collect online orders to check-in from their phone (via a weblink in their order confirmation email or by scanning a QR code). Enable customers to select whether they prefer pickup on foot or by car and to provide their vehicle details.

  • Step 2: Receive updates

    Provide customers with their pickup queue position by SMS and a live smartphone countdown. Use TV displays in-store to show customers their place. Qudini automatically updates customers when their order has been located.

  • Step 3: Manage

    Store associates can view waiting customers from any desktop, tablet or smartphone device to locate their orders and then the customers.

  • Gain insights

    Access continuous insights on footfall patterns, customer interests, resource needs and much more.

  • Rich features

    Pick-and-mix from our rich feature set including: appointment booking software for scheduled collection times, self-service kiosks, TV displays, printed tickets and much more.

  • Integrated solutions

    Integrates with the Qudini Appointment Booking Software and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

Benefits

  • Offer a better and faster pickup experience
  • Increase online sales
  • Improve store team efficiency
  • Grey cog wheels
    Associates free to work on other tasks between customers
  • Grey love heart
    Enhance loyalty & advocacy
  • Drive a competitive advantage

Powerful Proven Results

  • 24% increase in incremental spend while customers wait to collect orders (global furniture retailer).

  • 20% customer satisfaction increase, and an increase in repeat visits (UK department store retailer).

  • Doubled associate speed of preparing orders by removing three steps in the journey (all our clients).

  • Associates no longer need to wait at desks for customers, giving them more time for tasks (Tesco).

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).