Infographic – Men vs Women complaints about poor experience within retail stores

Published on December 18th 2018
By Imogen Wethered

Qudini surveyed 2,000 UK consumers to understand how often they had a poor in-store experience and what caused their poor experience. We found that what upsets customers and how they respond varies based on gender:

We found that:

Infographic Men Vs Women Customer Complaints And Use Of Social Media In Retail

As displayed in the infographic:

Graph Poor Customer Experience In Retail Stores By Gender Qudini

 

Graph Cause Of Customer Complaints In Retail By Gender Qudini

 

 

Download our whitepaper: To further understand these insights broken down by gender, age and geography demographics download our full whitepaper at:

Link to Whitepaper: The Cause of Customer Complaints in Retail

 

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