Customer Host App for customer centric brands

Your all-in-one customer host app to greet in-store customers, track store occupancy, manage virtual queues, accept pre-booked appointments and to manage your team’s time, breaks and tasks.

Powering the world’s best brands

Key features:

  • Step 1: Greet customers

    Allow your host to professionally greet customers entering your store by viewing current availability and occupancy and taking their name into the Qudini Host App to manage their experience and provide wait time information.

  • Step 2: Virtual queues

    If there is a wait for service, enable customers to queue virtually by providing their name and contact details.

    Customers can then stay updated by SMS, a live smartphone weblink and TV screens while they wait their turn.

    You can even enable customers to pre-book appointments to return at a later time or date via your store host or website.

  • Step 3: Manage store

    Provide your host with full visibility and management of your shop floor activities including: real-time store occupancy and store team member availability, locations and tasks.

    Allowing them to improve customer management and operational efficiency.

In addition:

  • Gain insights

    Access continuous insights on footfall patterns, customer interests, resource needs and much more.

  • Rich features

    Pick-and-mix from the our rich feature set.

  • Integrated solutions

    Integrates with the Qudini Virtual Queuing System, Appointment Booking Software, and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.

Benefits

  • Ensure social distancing
  • Improve sales
  • Build loyalty and advocacy
  • Drive a competitive advantage
  • Greater omni-channel growth
  • Understand the future
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