Provide great banking service that builds customer confidence and loyalty during Covid-19

With Qudini Appointment Scheduling, Queue Management and Task Management software.

Remote customer service appointment scheduling software Coronavirus Covid-19

Service your customers at home with:

  • Easy to access phone and video banking appointments

    Service customers at home by enabling them to schedule video banking appointments or join a virtual queue to connect with an advisor by telephone or video call.

  • Effortless online event registrations

    Advise and support many customers at once by enabling them to discover and register for your upcoming online events and tutorials.

Ensure in-branch social distancing :

  • Efficient in-person appointments

    Serve customers that must visit your branches in person quickly and efficiently with minimal time in branch, by enabling them to schedule appointments online.

  • Streamlined queue management

    Reduce the number of customers within your branches by enabling them to join a digital queue and to receive updates about their turn.

  • Seamless visit time selection

    Control customer volumes and keep your most at-risk customers safe, by using our Online Scheduling Software to offer special allocated branch visit times that specific demographics can book.

  • Task Management Software Retail

    Instant HQ to site task communications

    Easily coordinate essential activities across hundreds of branches by managing tasks and sending urgent messages, useful resources and motivational tips.

  • Access unique data insights

    Across all our solutions, access real-time dashboards and receive regular email reports to analyze your operations, your customer needs and their experience during the Covid-19 period.

Powering leading global banks

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