Ensure social distancing and a great customer experience

With Qudini Appointment Scheduling, Queue Management and Task Management software.

Powering leading global banks

Ensure social distancing and customer safety with:

  • Virtual queuing

    Eliminate physical queues and ensure customer safety by enabling them to check-in to branch by a host or from their phone and to receive SMS and onscreen updates as their turn draws near.

  • Visit scheduling

    Manage your branch’s capacity and enable customers to schedule a time-slot to visit or to receive in-person services via your website, store host or contact center. Remind customers of their booking by SMS and email and enable seamless cancellation.

  • Virtual appointments

    Enable customers to view your video banker availability and to book virtual one-to-one services online. Customers will receive confirmation and reminder communications that include their video conference link.

  • Online events

    Enable your customers to discover, book and share your online events, classes and tutorials. Customers will receive SMS and email communications and a link to connect to the event when the time is due.

  • Task Management Software Retail

    Task management

    Easily coordinate essential activities across hundreds of branches by managing tasks and sending urgent messages, useful resources and motivational tips.

  • Access unique data insights

    Across all our solutions, access real-time dashboards and receive regular email reports to analyze your operations, your customer needs and their experience during the Covid-19 period.

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