Provide a great pharmacy experience that builds customer confidence and loyalty during Covid-19

With the Qudini Appointment Scheduling, Queue Management and Task Management software.

Support customers at home with:

  • Easy to access phone/video advice

    Service customers at home by enabling them to schedule appointments or join a virtual queue to connect with an advisor by telephone or video call.

  • Effortless online event registrations

    Advise and support many customers at once by enabling them to discover and register for your upcoming online events and tutorials.

Ensure in-store social distancing with:

  • Fast online order collections

    Limit BOPIS / Click-and-collect customer time in store by enabling them to check-in so your staff can quickly bring their order to them in-store or at your curbside.

  • Simple prescription collections

    Eliminate the need for customers to wait in-store to collect prescriptions by updating them when their items are ready.

  • Streamlined queue management

    Reduce the number of customers within your pharmacy, whilst serving everyone quickly and efficiently, by enabling them to join a digital queue and to receive updates about their turn.

  • Efficient in-person appointments

    Serve customers that must visit your pharmacy in person quickly and efficiently with minimal time in store by enabling them to schedule appointments online.

  • Seamless visit time selection

    Control customer volumes and keep your most at-risk customers safe, by using our Online Scheduling Software to offer special allocated visit times that specific demographics can book.

  • Access unique and continuous insights

    Across all our solutions, access real-time dashboards and receive regular email reports to analyze your store operations, your customer needs and their experience during the Covid-19 period.

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