Provide great service while enabling social distancing and isolation during Covid-19

With Qudini Appointment Scheduling, Queue Management and Task Management software.

Coronavirus means customers must limit their time in public.

While some essential stores have been allowed to remain open, ensuring that they act in accordance with public health guidelines and support social distancing is essential.

Offer remote service to customers at home with:

Improve store operations to ensure social distancing and public health guideline compliance with:

Powering leading global brands

What they say

Set-up within half a day

  • Cloud-based and centralized.

  • Flexible and customizable.

  • Stand-alone, yet easy to integrate.

  • ISO27001 and GDPR compliant.

  • Deploys to thousands of stores remotely in less than a day.

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Increase your profitability and ensure lasting brand relevance with:

  • Superior customer
    experiences
  • Advanced store
    operations
  • Game-changing
    data insights

Craft a more compelling omni-channel offering

To increase your profitability and drive lasting brand relevance, use Qudini to
power your retail offering with:

  • Superior customer experience

  • Advanced operations

  • Game changing data insights

Why global brands choose the Qudini platform:

  • Cloud-based and centralized
  • Stand alone, yet easy to integrate
  • Flexible, adaptable and enitrely customizable
  • Ensures greater data protection and GDPR compliance
  • Seamless to implement
  • Robust and secure
  • Highly intelligent yet extremely intuitive to use
  • Deep and AI driven data
  • Compatible with all hardware devices
  • Innovative and always evolving

Retail is in a revolution

  • Experience

    Customers are more demanding, fickle and vocal than ever before

    This makes it harder to drive customers to your business and retain their loyalty.

  • Operations

    Store operations are more intensive and margins are tighter

    This means it’s essential to make the most out of your people and your space.

  • Data

    Brick-and-mortar data is disparate and hard to collect

    This prohibits intelligent decision-making on stock, resourcing, merchandising and marketing.

Use Qudini to manage and analyse
everything that is going on in your stores and drive:

  • Create superior
    customer experiences

    that enable you to drive footfall to stores and maximize sales opportunities, customer loyalty and advocacy.

  • Drive advanced
    store operations

    that enable you to minimize costs, improve compliance and maximize the productivity of store associates.

  • Capture game-
    changing data insights

    that enable you to increase profitability by making smarter commercial decisions through predicting the future.

Choreograph your retail future initiatives

Connecting customers to store associates and stock
  • Store meeter-greeters
  • Premium services
  • Speedy service and check-out
  • Never leave a customer unattended
  • Convenient click and collect
  • After-sales service
Improving store experience
  • Stores as showrooms
  • In-store leisure experiences
  • Workshops and classes
  • Community events
  • In-store spaces to dwell
  • Inclusivity and accessibility
  • Robots and intelligent stores
New omni-channel services
  • Contact centre phone/video services
  • Online classes
  • Field consultants
  • Home services
  • New store formats
  • Mobile stores
  • Online bots
Know your customers
  • Customer data insights
  • Knowledgeable advisors
  • Personalized promotions
    & communications
  • Pre-order stock
Improving store processes
  • Right time, right place operations
  • Improved HQ to store communications
  • Seamless compliance
  • Workplace of the future
  • Brick-and-mortar data improvements
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