Online Booking System for Tour Companies

Create premium guest experiences that drive business profitability

As a tour company, your team’s time is essential to providing great customer service and to growing your business. So it shouldn’t be spent undertaking admin and managing your diary.  

The Qudini Online Booking System enables you to easily manage customers and availability and to accept bookings from any channel. Qudini enables you to drive bookings for your business and frees you to provide premium customer service without spending time on admin. In doing so, we enable you to save time, increase sales, boost loyalty and grow your business.

Helping you to...

  • Increase sales and conversion
  • Grow customer loyalty
  • Save time and improve operations
  • Grow your business

Increase bookings to your group tours

Drive footfall to your group tours and excursions and improve the customer experience.

Use Qudini’s Event Management Software to plan and create your tour activities and enable your customers to go online to easily browse options, book a tour and share their booking on social media. Qudini enables you to:

  • Take tour bookings online or through your staff members
  • Ensure attendance: With automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time and improve the experience: Manage event attendees on any desktop, tablet or smartphone
  • Improve event planning, sales and marketing initiatives with access to analytics dashboards and email reports.

Convert website clicks and social media engagement into events bookings

Customise an online event booking interface in minutes. Link to this from your website, Facebook page and other social media channels, to enable your customers to find and register onto upcoming events.

Drive traffic to your private tours and experiences

Increase bookings for your private tours and experiences. Use Qudini Appointment Booking Software to enable customers to find availability for private tours and make a booking. This enables you to:

  • Drive footfall from any channel: your staff members, call centre and via an online appointment booking interface
  • Eliminate no-shows: With automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time: Manage your customers and staff on any desktop, tablet or smartphone
  • Improve resource planning, sales and marketing initiatives with access to analytics dashboards and email reports.

No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take bookings fees. So you can retain all your revenue.

Improve your tourist office experience

Drive footfall to your tourist office by using Qudini’s appointment booking software to enable your customers to pre-book appointments, or discuss tours and packages online or over the phone. During peak periods, manage queues of customers waiting to speak to your advisors with the Qudini queuing system. In quiet periods, free staff to work on other tasks without neglecting customer needs. Use Qudini Request assistance and fix a tablet kiosk to your front desk and enable customers to click a button to call a staff member when they arrive for help.

Results

  • 62%

    Reduction of walkouts for telco store

  • 10%

    Conversion increase for travel agency

“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”

Store Leader, Thomas Cook

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SMALL BUSINESS WITH 10 LOCATIONS OR LESS

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