Booking Software for Therapists

Create premium patient experiences that drive footfall and improves your efficiency

Patients rely on your services to access the support they need. So making your services seamless to access and use is essential to creating a good patient experience, minimising complaints and improving your efficiency and time management.

The Qudini Booking Software enables private and NHS therapists (whether working independently or as part of a larger practice) to make their services more accessible, in order to improve the  patient experience and to save time.

Qudini supports private and NHS practices, as well independent practitioners, providing:

 

Helping you to...

  • Improve service accessibility
  • Grow customer loyalty
  • Save time
  • See more patients

Make your services easier to access and book with appointment bookings

Make your services easier to access and improve patient relationships and service, alongside department efficiency. Use the Qudini Appointment Booking Software to:

  • Capture appointment bookings 24/7 from any channel: including: your staff members, call centre and via an online appointment booking interface
  • Reduce admin and minimise no-shows: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time and be more productive: Manage your customers alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning, sales and marketing initiatives with access to analytics dashboards and email reports.

Manage walk-ins queue management

Retain walk-ins and eliminate patient complaints and improve your staff productivity. Use Qudini Queue Management System to create a pain-free waiting experience:

  • Seamlessly capture patients into a digital queue: via a staff member, self-service check-in kiosk or their own mobile phone
  • Improve the experience and eliminate complaints: Provide patients with wait-time information and updates using: paper tickets, SMS updates, smartphone weblinks and TV displays
  • Improve floor operations and staff productivity: Manage your customers alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning and performance with access to analytics dashboards and email reports.

Enable registration for group therapy sessions

Improve accessibility to your group therapy sessions and additional support channels and networks. Use Qudini Event Management Software to plan and manage group therapy sessions, that your patients can easily book attend.

  • Make your session easier to access: Set-up a private online interface to enable your patient’s to see and book onto upcoming sessions
  • Ensure maximum session attendance: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time and be more productive: Manage your patients on any desktop, tablet or smartphone
  • Improve event planning, sales and marketing initiatives: with access to analytics dashboards and email reports.

Results

  • 100%

    Reduction in patient complaints for Burrell Street Sexual Health Clinic

  • 17%

    Increase in clinic efficiency for Virgin Health Care clinic

“The qudini system is really straight forward, and if I’m honest it’s probably one of the easiest systems that I train our clinicians in how to use.”

Ben, Reception Team, Burrell Street Clinic

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