Appointment Booking Software and Queuing System for Sexual Health Clinics

Create premium patient experiences that enhances your clinic operation

Patients rely on your health clinic services. So making your services seamless to access, wait for and use is essential to creating a good patient experience, saving time and improving staff morale.

The Qudini Appointment Booking Software and Queuing System enables sexual health, family planning or GUM clinics to manage their patients, staff and operations, in order to improve the patient experience, save time and reduce costs.

Helping you to...

  • Improve service accessibility
  • Eliminate complaints
  • Increase staff efficiency
  • Better allocate resources

Improve waiting experiences with queue management

Eliminate patient complaints and improve your staff productivity. Use Qudini Queue Management System to create a pain-free waiting experience:

  • Seamlessly capture patients into a digital queue: via a staff member, self-service check-in kiosk or their own mobile phone
  • Improve the experience and eliminate complaints: Provide patients wait-time information and updates whilst they wait using: paper tickets, SMS updates, smartphone weblinks and TV displays
  • Improve floor operations and staff productivity: Manage your customers alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning and performance with access to analytics dashboards and email reports.

Make your services easier to access and book

Make your services easier to access and improve patient relationships and service, alongside department efficiency. Use the Qudini Appointment Booking Software to:

  • Increase service accessibility: Accept appointments 24/7 from any channel: your staff members, call centre and via an online appointment booking interface
  • Reduce admin and minimise no-shows: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time and be more productive: Manage your patients alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning and performance with access to analytics dashboards and email reports.

No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take bookings fees. So you can retain all your income.

Manage and grow your business

Improve your efficiency and productivity by managing your time, team, and resources with:

  • Access on any desktop, tablet or smartphone
  • Staff notifications of customer bookings
  • Manage your team’s availability, tasks and breaks
  • Intelligently manage walk-in customers alongside booked appointments and communicate with them by SMS whilst they wait
  • Report appointment outcomes
  • Manage your customers in a CRM database to grow relationships and loyalty

Analyse and Improve your performance

Continually improve your resourcing strategies, sales, footfall and even marketing initiatives, through accessing analytics via real-time dashboards and email reports sent right to your inbox.

Results

  • 100%

    Reduction in patient complaints for Burrell Street Sexual Health Clinic

  • 17%

    Increase in clinic efficiency for Virgin Health Care clinic

“The qudini system is really straight forward, and if I’m honest it’s probably one of the easiest systems that I train our clinicians in how to use.”

Ben, Reception Team, Burrell Street Clinic

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SMALL BUSINESS WITH 10 LOCATIONS OR LESS

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