Ensuring a premium tenant experience and service is essential to creating strong relationships and driving their ongoing allegiance to your office management company. Increasing access to services enables you to drive additional revenue, while ensuring a seamless operation saves time and reduces costs.
The Qudini Customer Experience Software enables office management companies to manage tenants and resources to save time, improve the resident experience, increase revenues and build long-lasting loyalty. In doing so, we enable you to drive greater profitability within your business.
Use Qudini within your managed properties:
Helping you to...
Drive footfall with greater accessibility
Grow customer loyalty
Increase bookings for community events, talks, classes and activities
Host engaging talks, workshops and cultural events to retain members, attract new clients and to build new revenue streams. Use the Qudini Event Management Software to set-up events that your tenants can easily browse, discover, share and book online from a dedicated branded event booking interface.
Accept event bookings 24/7:Set-up a private online interface to enable your members to see and book onto upcoming sessions. Link to this from your website and social media pages to attract new prospects to your events.
Minimise no-shows: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
Save time and be more productive: Manage your events on any desktop, tablet or smartphone
Improve event planning, sales and marketing initiatives: with access to analytics dashboards and email reports.
No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take fees on bookings. So you can retain all your revenue.
Enable companies to easily hire spaces, services and equipment
Improve client convenience and productivity by providing additional services and resources to hire, such as event spaces, meeting rooms and equipment. Use Qudini’s Online Booking System to enable residents to check the availability of your resources and to make a booking online or through your reception team. Communicate with residents in advance, using automated and manual emails to save time and improve their experience.
Enable companies to pre-book appointments with mentors, experts and advisors
Rent more desks by providing services that help your tenants to grow, such as; encouraging mentors and investors to visit your locations to meet with companies and provide advice.
Accept mentor bookings: Use Qudini Appointment bookings to enable tenants to see the availability of upcoming mentors in order to book a dedicated slot to speak with them.
Manage queues for mentor advice: In addition, use Qudini Queue Management for shorter service slots and session. Enable your tenants to use a phone or computer to join the queue for the next available slot, and provide them with on-screen or SMS notification when their turn arises. This ensures your clients remain productive whilst receiving the support and advice they need.
Improvement in client satisfaction
Conversion increase for travel agency
“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”