Appointment Booking Software for Health Clinics

Create a premium patient experiences that drives business profitability

Whether you operate a health clinic providing traditional, alternative or complementary health care services, your patients rely on your services to access the support they need. So making your services seamless to access and use is essential to creating a good patient experience, saving time and growing your business.

The Qudini Appointment booking software improves access to your health clinic services and frees you up to provide premium customer service without spending time on admin. Drive footfall to your business by converting website visits, social media engagement and phone calls into instant bookings (without paying booking fees!).

Qudini is your clinic’s tool to increased sales, greater loyalty and business growth.

Use Qudini to drive bookings to your traditional and complementary health care services for:

Helping you to...

  • Increase bookings & sales
  • Increase customer loyalty
  • Save time
  • Grow your business

Capture appointment bookings from any channel 24/7

Increase footfall to your services by enabling customers to schedule their visit in a way that suits them, including:

  • Online Appointment Booking interface, with options for store finder tools, staff profile pages and tailored customer questions
  • Create and manage bookings from any desktop, smartphone or tablet
  • Head office central call centre interface

Convert website clicks and social media engagement into instant bookings

Easily set-up and customise an Online Appointment Booking interface. Link to this from your website, Facebook page and other social media channels, to enable customers to view availability and make a booking.

Reduce admin and minimise no-shows

Save time on admin and eliminate no-shows with seamless customer communications in the form of:

  • Automated Email & SMS reminders
  • Links to maps and useful information
  • Tailored manual communications
  • iCal/Google/outlook calendar links
  • Webpage for customers to reschedule or cancel
  • Feedback surveys post visit

No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take bookings fees. So you can retain all your income.

Manage and grow your business

Improve your efficiency and productivity by managing your time, team, and resources with:

  • Access on any desktop, tablet or smartphone
  • Staff notifications of customer bookings
  • Manage your team’s availability, tasks and breaks
  • Intelligently manage walk-in customers alongside booked appointments and communicate with them by SMS whilst they wait
  • Report appointment outcomes
  • Manage your customers in a CRM database to grow relationships and loyalty

Analyse and Improve your performance

Continually improve your resourcing strategies, sales, footfall and even marketing initiatives, through accessing analytics via real-time dashboards and email reports sent right to your inbox.

Results

  • 10%

    Increase on conversion for high-street travel agency

  • 40%

    Customer satisfaction increase for fashion retailer

“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”

Store Leader , Thomas Cook

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SMALL BUSINESS WITH 10 LOCATIONS OR LESS

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