Offering a great customer experience and service is essential to ensuring that your estate agency stands out on the high street and attracts customers, increases viewings and builds long-lasting relationships.
The Qudini Online Booking System enables estate agencies to drive footfall by easily accepting bookings for consultations, property viewings and open house visits. In doing so, Qudini drives traffic to your business and enables you to provide a premium customer service that builds loyalty…without spending time on admin.
Helping you to...
Drive footfall with greater accessibility
Grow customer loyalty
Grow your business
Accept and manage private bookings for property viewings
Drive footfall to your estate agency and convert more customers. Use Qudini Appointment Booking Software to enable customers to easily pre-book a consultation or viewing appointment.
Capture appointment bookings 24/7 from any channel: your staff members, call centre and via an online appointment booking interface (via a “Book Viewing” button placed next to property information on your website and social media pages).
Reduce admin and minimize no-shows: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
Save time and be more productive: Manage customers alongside staff activities on any desktop, tablet or smartphone
Improve resource planning, sales and marketing initiatives with access to analytics dashboards and email reports on your booking activities.
Convert website clicks and social media engagement into bookings
Easily set-up and customise an Online Booking interface. Link to this from your website, property profiles, and social media channels to enable customers to view availability and open house viewings and make a booking.
Increase bookings and attendance to your open house viewings by enabling customers to easily book online. Use Qudini’s Event Management Software to plan and create open property view events that are easy to browse online, book and share via social media.
Drive footfall to your open viewings:Display viewing events on an online interface accessed from your website and social media channels.
Ensure maximum event attendance with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
Save time and get more done: Manage your event attendees alongside staff activities on any desktop, tablet or smartphone
Improve event planning, sales and marketing initiatives with access to analytics dashboards and email reports.
No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take fees on bookings. So you can retain all your revenue.
Manage and retain walk-ins entering your estate agent
Retain and convert more customers by better managing customers entering your estate agency for a consultation, even when you are at capacity. Use Qudini Queue Management platform to add customers to a digital queue, in order to manage and communicate until someone is available to see them.
Improvement in client satisfaction
Conversion increase for travel agency
“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”