Online Booking System for Equipment Hire

Increase bookings, reduce admin, grow your business.

Making your equipment seamless to hire is essential to increasing sales, improving customer relationships, and growing your business. But it takes time.

The Qudini Online Booking System enables your plant hire business to make your equipment easy to book and enables you to convert website visits, social media engagement and phone calls into instant hire bookings. Qudini enables you to make more sales and manage more bookings, without spending time on admin.

Use Qudini to accept bookings to:

Helping you to...

  • Increase bookings
  • Save time
  • Build loyalty
  • Grow your business

Capture appointment bookings from any channel 24/7

Increase bookings by enabling clients to make their booking online or over the phone. Customise an online appointment booking interface in minutes. Link to this from your website, Facebook page and other social media channels, to enable clients to view your availability and make a booking.

Minimise no-shows

Save time on admin with seamless customer communications in the form of:

  • Automated Email & SMS reminders
  • Links to maps and useful information
  • Tailored manual communications
  • iCal/Google/outlook calendar links
  • Webpage for customers to reschedule or cancel
  • Feedback surveys post visit

Manage and grow your business

Improve productivity by managing your clients and resources from an intuitive interface and by receiving useful notifications that you can take action on.

Analyse and Improve performance

Continually improve your resourcing strategies, sales, footfall and even marketing initiatives, through accessing analytics via real-time dashboards and email reports sent right to your inbox

Increase event bookings

Increase bookings for your exhibitions and photography classes and improve the customer experience.

Use the Qudini Event Management Software to plan and create events fans and customers can easily browse online, book and share on social media. The Qudini event features enable you to increase bookings, ensure an efficient event, and a fantastic experience.

Communicate with customers during their rental period

Manage your items out for hire and easily communicate with customers. Use Qudini Customer Communications to see a list of customers currently renting your equipment and easily communicate with individuals or multiple customers at once by SMS and email.

Build a waitlist of customers waiting to hire or rent your services

Fulfil customer rental requirements, even when your foreseeable resource availability is at capacity. Use Qudini Queue Management to build a waitlist of customers waiting to hire your items and easily trigger SMS and email communications to them when availability opens up.

Results

  • 40%

    Improvement in client satisfaction for House of Fraser

  • 10%

    Conversion increase for travel agency

“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”

Store Leader, Thomas Cook

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SMALL BUSINESS WITH 10 LOCATIONS OR LESS

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