Online Booking System for Car Rental and Vehicle Hire Companies

Create premium resident experiences that drive loyalty and profitability

Customers rely on your hire and rental services as an essential way to access the services that they require. So making your services seamless to access and book is essential…

The Qudini Appointment booking software enables you to make your hire and rental services easy to access and book and enables you to convert website visits, social media engagement and phone calls into instant bookings. We free you to provide great service without spending time on admin, and help you to manage your resources and make more sales.

Use Qudini to accept hire and rental bookings for your:

Helping you to...

  • Increase bookings
  • Save time
  • Build loyalty
  • Grow your business

No Booking Fees! Simply pay your monthly subscription fees. Qudini does not take fees on bookings. So you can retain all your revenue.

Offer a premium collection and drop off experience

Offer a premium experience that improves relationships and grows customer loyalty to your car rental company. Use Qudini Appointment Booking Software to enable customers to easily pre-book their collection and drop-off appointment online or over the phone.

  • Accept appointments from any channel, including: staff members, call centre and via an online appointment booking interface
  • Improve communications: with automated SMS & Email reminders, calendar links, tailored customer communications and follow-up surveys
  • Save time and be more productive: Manage customers alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning, sales and marketing initiatives with access to analytics dashboards and email reports.

Manage queues of customers coming collect or return their vehicles

Improve customer satisfaction by enhancing the customer collection experience, even in peak periods.

Use Qudini Queue Management system to enable customers to check-in when they arrive to collect their vehicle. Manage queues and enable customers to relax whilst they wait, secure in the knowledge that they will be called forward for their turn by your staff, SMS or a TV display.

  • Greet customers when they approach: Add customers to a digital queue: via a staff member, self-service check-in kiosk or their own mobile phone
  • Improve the waiting experience: Provide customers with personalised calculated wait-times and queue position information using: paper tickets, SMS updates, smartphone weblink and TV displays
  • Improve staff productivity: Manage customers alongside staff activities on any desktop, tablet or smartphone
  • Improve resource planning, sales and marketing initiatives with access to analytics dashboards and email reports.

Use Qudini in your head office to improve the employee experience and company culture

Learn how you can use Qudini within your head office to:

•  Improve your tech support experience
•  Increase engagement with company training, education and cultural events

Results

  • 62%

    Reduction of walkouts for telco store

  • 10%

    Conversion increase for travel agency

“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”

Store Leader, Thomas Cook

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SMALL BUSINESS WITH 10 LOCATIONS OR LESS

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