Brand events and experiential marketing activities

Create a premium brand event experience that drives sales

When hosting brand events to engage with consumers, in order to promote your brand messaging or launch a new product, creating a seamless and memorable customer experience is essential and builds longer-lasting relationships with more customers.

The Qudini Customer Experience Software enables brands to manage customers and staff by accepting appointments, managing events and eliminating queues. In doing so. we help you to see more customers and build strong associations and relationships with your brand.

Use Qudini for your physical brand event offering fixed or roadshow event offering:

Helping you to...

  • Serve more customers
  • Grow customer loyalty
  • Operate better with less
  • Enhance profitability

Increase attendance to your brand event (and activities within your event)

Drive footfall and improve brand loyalty by increasing attendance to your brand event, as well as individual activities within your event. Use Qudini’s Event Management Software to plan and create events that customers can easily browse online, book and share on social media. The Qudini event features enable you to drive footfall and ensure an efficient operation and premium customer experience.

 Use it for:

  • Your main event
  • Activities and workshops

Manage queues of customers engaging with your brand event or activity

Retain and convert more walk-in customers intending to partake in your brand activity, service or event by providing a seamless waiting experience. Use Qudini Queue Management System to add customers to a digital queue (through staff devices, kiosks or customer smartphones) and communicate with them by SMS, TV displays and smartphone communications whilst they wait their turn.

  • Service offerings
  • Rides & Experiences
  • Amenities
  • Activities

Enable customers to pre-book their individual slot 

Drive footfall to your brand event amenities and customer service offering and interact with more customers. Use Qudini Appointment Booking Software to enable customers to easily pre-book their individual slot and to take advantage of your offering online, over the phone or on-site.

Use it for:

  • Services
  • Rides & experiences
  • Other amenities

Serve more customers for your personalisation services

If your brand event offers personalised services, Qudini Queue Management will enable you to capture and retain walk-ins waiting to initiate their personalisation service.

Qudini Order Management will enable you to improve customer communications and browsing during the personalisation process. Enable staff to see and manage personalisation projects. Qudini will update your customers as their order progresses and when it is ready to collect.

Improve your party experience

If your brand event is a party, use Qudini to create a seamless event experience by accepting event bookings, managing entry queues and accepting table reservations.

Improve your dancefloor experience by using Qudini Request Assistance to create the modern Jukebox, by enabling your customers to request a song from their phone.

Results

  • $42k

    Increase in monthly gift shop sales for LA County Museum of Art

  • 10%

    Conversion increase for travel agency

“Conversion has increased since we added Qudini appointments. Loyalty has improved too.”

Store Leader, Thomas Cook ,

WHY GLOBAL BRANDS
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