The Leading Student Experience Management Software for Colleges and Universities
Perfect your student experience.
Perfect your student experience.
Universities inadvertently trigger a carousel of problems by putting off investment in Citizen Experience Management Software. Without the right services in place to manage the student experience, you’re quickly going to frustrate and upset your students. You’ll see longer service times, higher service walk outs and lower efficiency because your staff will waste valuable time trying to find students who have already left.
To make matters worse, upset students are more likely to make complaints, putting added strain on your staff. As your employees stress levels rise and morale falls, you’ll find it harder to retain staff, exacerbating the problem. Without the right data, you won’t have the insights needed to improve the customer service.
Combined, these problems will drive your operational costs up as it becomes more difficult to put the right people in the right place at the right time.
Engage students with superior frictionless and personalized experience that enable you to:
Increase profitability by easily choreographing both your students and staff activities to:
Know your students better with unique data insights that enhance service and profitability:
We Enhance the Student Experience
We have seen a great reduction in the number of missed appointments and feedback from students has been overwhelmingly positive .
Head Office, London Metropolitan University
If Qudini was taken away from the store, I am not entirely sure how I would cope. I wouldn’t even want to imagine life without Qudini.
Store Manager, Specsavers (Eyewear retailer)
We’re the Best
We’ve been working with Qudini for a number of years now and we went through a robust selection process looking at the global industry leaders and we found that the flexibility and the speed at which Qudini worked, really allowed us to roll forward with what we have now.
Head Office Team, Samsung
We’re a Fantastic Partner
“Qudini hugely reduces the waiting times for students and allows us to provide a bettter and more efficient service for them.
Head Office Team, Burberry
We Increase Sales
Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.
Franchise Owner, Specsavers (Eyewear Retailer)
We Save Time and Costs
Qudini allows me to allocate resources more effectively so that the team functions more efficiently than ever before.
Branch Manager, NatWest (Bank)
We’re the Future of Experience
Qudini is one of the best systems we have seen to achieve a truly exceptional experience for our consumers.
Head Office Team, Philip Morris International IQOS
Connect our suite of software tools with your existing ecosystem to make it even more powerful.
Qudini also integrates with:
A member of our team will be in touch.
We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.
We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!
Want to catch-up at NRF’s Big Show in New York City this January?
Do you know how you’re going to stay relevant and profitable during the recession?
Peak season is just around the corner!
Have you thought about how you’re going to manage peak season traffic this winter?
Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.
Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…
Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…
Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).