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Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

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Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

How To Promote Your Virtual Appointment Offering

Imogen Wethered
by Imogen Wethered

Whether stores are open or closed, virtual appointments are proving a great way to increase online sales while keeping customers safe and happy.

But key to this is driving customers to discover your offering and to book appointments. Here are some suggestions on how to do this.

How do consumers prefer to book appointments?

In our USA consumer survey we asked which channels customers would be most likely to use to schedule a virtual or in-store appointment through and found that:

For appointment scheduling software:

Chart showing favoured appointment booking methods Chart showing favoured appointment booking methods

 

Promoting your virtual appointment booking offering

In order to drive traffic to your virtual appointment booking offering, it’s vital that you actively promote it across channels. Here are some areas you can share your appointment service across:

Read our guide on promoting your appointment booking offering

Creating effective signage for your virtual services

To create a clear and efficient customer journey for virtual services, it’s vital that retailers create effective and easy to understand signage.

To help our clients to create clear signage for their virtual appointment booking offering, we’ve pulled together a guide.

How to create effective signage for appointment booking services

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New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).