How Qudini innovated the waiting experience across Telefónica Movistar’s Spanish telecoms stores by introducing a new queuing system.
Easily deploy an out-of-box software on its commercial hardware.
Centrally manage configurations across its Spanish stores.
Radically redesign its new ‘store of the future’.
We are delighted to have Qudini onboard in helping us strengthen the relationship we have with our global customer base. Qudini’s simplicity creates real benefit for the end user and builds good sentiment between business and customers
Retail Channel Director, Telefónica global
Telefónica selected Qudini’s solution for its flexibility, cloud-based nature and ease of integration. In addition, as Qudini is compatible with all the commercially-available hardware they wanted to use, Telefónica was able to easily and rapidly deploy Qudini in multiple stores and territories (i.e. across their first 100 stores in Spain within a period of three months). Telefónica also highly valued the fact that Qudini’s Queue Management system could be tailored to their brand.
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