Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Why We Have the Best Appointment Software for Retailers

by Sam Osbourne

Retailers deserve nothing but the best. That’s why we built Qudini’s entire Retail Choreography software suite specifically for enterprise retail. 

 

A laptop, tablet and smartphone showing Qudini appointment software

Qudini’s Appointment Booking Software is fully hardware compatible, with store team apps for IOS and Android.

Are you experiencing problems with your Appointment Booking Software? 

Different providers build their Appointment Scheduling Systems with different clienteles in mind.

For instance, some Appointment Booking Apps are built for the public sector, meaning they may not cater to all your enterprise retail use cases.

By contrast, Qudini’s Retail Choreography Platform is designed purely for retailers and banks, which means it’s solved a lot of the typical problems businesses face. 

Some of these common Appointment Software problems include:

 

Why we have the best Appointment Booking System on the market

Typically, retailers use Qudini’s award-winning platform because we offer:

 

“We are really impressed with you [Qudini] as a partner. The insight and value you are driving for us is great. The speed of which you reply to our requests is phenomenal and the attention to detail is fantastic, as well.”

IT Director, Burberry

 

Laptop with appointment booking slots for a jewelry store

Qudini offers full Appointment Booking Widget customization in line with your brand aesthetic to boost engagement.

 

What features does our Online Booking System include?

Qudini has a large and constantly growing list of features to help you perfectly choreograph customers across your stores.

Customer features

Store, call center and HQ team features 

 

What are the proven benefits of using our Appointment Software? 

From higher sales to increased brand awareness, our clients have enjoyed a wide variety of key benefits since deploying our system. 

For instance, you can expect to:

 

Why should retailers use Appointment Scheduling Software?

Thanks to the excessive choice ecommerce has given them, today’s consumers expect you to compete with other brands for their business. As brand loyalty reaches an all-time low, customers are likely to switch retailers if you fail to impress them. 

It’s imperative that retailers use omnichannel initiatives like appointment scheduling to expertly choreograph the customer experience if they’re to achieve lasting brand loyalty and remain profitable. After all, according to our research, over 75% of Millennial and GenZ customers think there are at least one major benefit to brands offering Retail Choreography tools like appointment booking across their channels.

Currently, interest in retail appointments is rapidly increasing. Google Trends confirms this–searches for “store appointments” are surging worldwide. One of the main reasons behind this growth is that customers visiting brick-and-mortar stores want to be certain they can access specific services. In other words, they don’t want to waste a trip to the high street to find out they can’t get some styling advice from a personal shopper, for example.

Ultimately, retailers ought to think of Appointment Software as a tool they can use to promote new services and initiatives and make them accessible to customers. Leading retailers are already using Scheduling Systems to improve the customer experience, acquire new customers and reduce operational costs. Brands that fall behind on the tech front risk being forgotten.

 

What services do customers want to book appointments for?

Generally, customers want to book appointments for: 

 

“If you are looking for solutions to help improve your customer experience and increase sales, then this is the best company to get in touch with. Qudini is very flexible with their clients in providing them with the best possible solutions to uplift their current business set-up to new heights. Highly recommended!”
Head office team, Brown Thomas

 

Do consumers want retailers to offer Booking Systems? 

Yes, consumers are eager for retailers to offer in-store and virtual appointments. In fact, according to our recent survey of 2,000 Americans, when retailers deploy Scheduling Software solutions, 93% of customers report positive impacts. 

Additionally, customers are also:

 

Keep reading about how Qudini is helping global brands

For more examples of how we’re helping clients like Samsung, Meijer Pharmacy and Sky to revolutionize retail, go to our success stories page.

X

Request a demo

Request a Demo Form
Please enter a valid business email to get in touch. You will be unable to submit this form until you have entered a valid email address.

Thank you!

A member of our team will be in touch.

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).