Qudini’s anti-slavery statement

This statement is made pursuant to Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps Qudini has taken to ensure that slavery or slavery-like practices, forced labour and human trafficking is not taking place in our supply chains or in any part of Qudini’s business.

Our organisational structure

Qudini was founded in 2012 and is now one of the leading retail SaaS providers in the world. Qudini provides virtual queuing software, appointment scheduling software, task management software and event management software to enterprise level retailers and other organisations. It operates on a global scale with clients in the United Kingdom, Europe, the Americas and Asia-Pacific. Qudini is a privately owned company that is primarily based in the United Kingdom. The registered office of Qudini is 21 Worship Street, London, EC2A 2DW, United Kingdom.

Our policy on slavery and human trafficking

Qudini has a commitment towards preventing slavery and human trafficking in our supply agreements or across wider global supply chains and, therefore, Qudini adopts a zero tolerance approach towards slavery and human trafficking and expects all those in our supply chain (and contractors) to comply with the Modern Slavery Act 2015. All members of Qudini, including staff, partners and advisors, are expected to report any concerns relating to slavery or human trafficking. Any concerns raised will be duly investigated with action taken as necessary. Qudini also adopts the principles of the Ethical Trading Initiative Base Code of Labour Governance, namely:

In addition to the above, there is an obligation to act with integrity and in accordance with all relevant legislation and statutory requirements. This includes compliance with the Modern Slavery Act 2015.

Due diligence

All reasonable efforts are undertaken to ensure that slavery and human trafficking is not taking place in our supply chains. Qudini works hard to prevent slavery and human trafficking from taking place in our supply chains and this is through implementing the following:

(1) Managing Risk – Tender process

In securing supply agreements, Qudini utilizes a rigorous tender process. All tenders are advertised and managed fairly, and are dealt with in an ethical, auditable, transparent way, taking account of equality, diversity and sustainability issues.

(2) Contracts

Qudini makes its position clear in relation to slavery and human trafficking and permits Qudini to terminate any agreement where it is confirmed that there is slavery or human trafficking involved. This is included in all our supplier contracts. Qudini reserves the right to terminate any supplier agreement if there is any slavery or human trafficking involved.

(3) Reporting

Qudini takes all allegations of slavery and human trafficking seriously. As such, it encourages the disclosure of information about malpractice/wrongdoing occurring in the business. All concerns can be raised with heads of department or line managers, or directly with Qudini’s CEO and Co-founder, Imogen Wethered, or CTO and Co-founder, Fraser Hardy.

Next steps

To ensure that Qudini is successful in preventing slavery or human trafficking in any of its supply chains, it will continually review relationships with all suppliers and will assess any concerns of slavery or human trafficking on a case-by-case basis.


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